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No matter the topic, the search bar responds with error even with typing in Google

Posted

I recently made Firefox my default browser and in the search bar or the address bar, matters not, any topic typed in renders a result of "error. " To locate anything, I have to resort to either Safari or Google within their browsers. I like the Firefox browser but with this kind of glitch I may have made a mistake in using FFF as my default browser. Any help would be appreciated. thank you.

I recently made Firefox my default browser and in the search bar or the address bar, matters not, any topic typed in renders a result of "error. " To locate anything, I have to resort to either Safari or Google within their browsers. I like the Firefox browser but with this kind of glitch I may have made a mistake in using FFF as my default browser. Any help would be appreciated. thank you.

Chosen solution

Hi n7qx, what does the error page say? For example:

  • Not able to make a secure connection
  • Server not found or address not valid
  • Something else

Does the error page indicate that your search was sent to a different search site, not Google?

Thank you for sharing your add-ons list. There's one called "Smart Search" which might be a hijacker. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, looks suspicious or that you just do not remember installing, should be disabled (or removed).

Any improvement?

Note: After removing a hijacker, you might need to reselect your preferred search engine. This article has the steps to check that Firefox is set to send your searches to Google or whatever site you prefer: Change your default search settings in Firefox.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 67.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:67.0) Gecko/20100101 Firefox/67.0
  • Support URL: https://support.mozilla.org/1/firefox/67.0/Darwin/en-US/

Extensions

  • Browse Manuals 2.7.13.29 (Browse_Manuals_clone_ksNBKBSmge@www.browsemanuals.co)
  • Dashlane 6.1918.1 (jetpack-extension@dashlane.com)
  • Default Bookmark Folder 2.10.0 (default-bookmark-folder@gustiaux.com)
  • Enhancer for YouTube™ 2.0.91 (enhancerforyoutube@maximerf.addons.mozilla.org)
  • Facebook Container 1.9.1 (@contain-facebook)
  • Ghostery – Privacy Ad Blocker 8.3.4 (firefox@ghostery.com)
  • HTTPS Everywhere 2019.5.13 (https-everywhere@eff.org)
  • Incognito Adblocker 5.3.4 (ad.blocker@ublockpro.com)
  • Smart Search 2.0.6.11 (Smart_Search_bdDgpqbSTU@www.smartsearchnow.co)
  • Text MultiCopy 2.8.1 (textmulticopy@eros.man)
  • Turbo Download Manager (v2) 0.4.1 (jid0-dsq67mf5kjjhiiju2dfb6kk8dfw@jetpack)
  • URL MultiCopy 2.0 (urlmulticopy@eros.man)
  • Weather 4.3.245 ({a79a9c4c-9c3f-4bf4-9e58-6574cc0b7ecb})
  • YouTube Video and Audio Downloader (Dev Edt.) 0.7.9 ({f73df109-8fb4-453e-8373-f59e61ca4da3})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0fe0
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
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  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • lowEndMachine: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
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  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: NVIDIA Corporation -- NVIDIA GeForce GTX 660M OpenGL Engine
  • webgl1Version: 4.1 NVIDIA-12.0.23 355.11.10.50.10.103
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: NVIDIA Corporation -- NVIDIA GeForce GTX 660M OpenGL Engine
  • webgl2Version: 4.1 NVIDIA-12.0.23 355.11.10.50.10.103
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8574 solutions 70108 answers

Chosen Solution

Hi n7qx, what does the error page say? For example:

  • Not able to make a secure connection
  • Server not found or address not valid
  • Something else

Does the error page indicate that your search was sent to a different search site, not Google?

Thank you for sharing your add-ons list. There's one called "Smart Search" which might be a hijacker. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, looks suspicious or that you just do not remember installing, should be disabled (or removed).

Any improvement?

Note: After removing a hijacker, you might need to reselect your preferred search engine. This article has the steps to check that Firefox is set to send your searches to Google or whatever site you prefer: Change your default search settings in Firefox.

Hi n7qx, what does the error page say? For example: * Not able to make a secure connection * Server not found or address not valid * Something else ---- Does the error page indicate that your search was sent to a different search site, not Google? Thank you for sharing your add-ons list. There's one called "Smart Search" which might be a hijacker. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either: * Command+Shift+a (Windows: Ctrl+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons * type or paste '''about:addons''' in the address bar and press Enter/Return In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, looks suspicious or that you just do not remember installing, should be disabled (or removed). Any improvement? Note: After removing a hijacker, you might need to reselect your preferred search engine. This article has the steps to check that Firefox is set to send your searches to Google or whatever site you prefer: [[Change your default search settings in Firefox]].

Question owner

Thanks for the info. I solved it but after comparing the extensions on my laptop and my desktop I found on the desk top that one or both of the weather extensions seemed to interfere with everything. I went to my laptop ( has fewer extensions) and did a search and all worked out well. So I went back to the desktop and deleted all but one extension, my password manager, and then did a search and it worked fine. So I began adding in extensions to see if any of the ones I added interfered and thus far none has. And I also have identical extensions now on both computers. Thanks for the advice.

Thanks for the info. I solved it but after comparing the extensions on my laptop and my desktop I found on the desk top that one or both of the weather extensions seemed to interfere with everything. I went to my laptop ( has fewer extensions) and did a search and all worked out well. So I went back to the desktop and deleted all but one extension, my password manager, and then did a search and it worked fine. So I began adding in extensions to see if any of the ones I added interfered and thus far none has. And I also have identical extensions now on both computers. Thanks for the advice.

Question owner

n7qx said

Thanks for the info. I solved it but after comparing the extensions on my laptop and my desktop I found on the desk top that one or both of the weather extensions seemed to interfere with everything. I went to my laptop ( has fewer extensions) and did a search and all worked out well. So I went back to the desktop and deleted all but one extension, my password manager, and then did a search and it worked fine. So I began adding in extensions to see if any of the ones I added interfered and thus far none has. And I also have identical extensions now on both computers. Thanks for the advice. Note: I do not use any of the weather extensions as I have the NOAA site in the toolbar and don't need other weather apps.
''n7qx [[#answer-1225523|said]]'' <blockquote> Thanks for the info. I solved it but after comparing the extensions on my laptop and my desktop I found on the desk top that one or both of the weather extensions seemed to interfere with everything. I went to my laptop ( has fewer extensions) and did a search and all worked out well. So I went back to the desktop and deleted all but one extension, my password manager, and then did a search and it worked fine. So I began adding in extensions to see if any of the ones I added interfered and thus far none has. And I also have identical extensions now on both computers. Thanks for the advice. Note: I do not use any of the weather extensions as I have the NOAA site in the toolbar and don't need other weather apps.