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Password reset does not work

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Password reset does not work

Password reset does not work
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Additional System Details

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  • User Agent: Mozilla/5.0 (Linux; Android 8.1.0; vivo 1718) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.157 Mobile Safari/537.36

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FredMcD
  • Top 10 Contributor
4130 solutions 57626 answers

What's your computer system and Firefox version?

Please explain the problem in detail. What happens? What is the exact error messages?

What password are you trying to reset?

What's your computer system and Firefox version? Please explain the problem in detail. What happens? What is the exact error messages? What password are you trying to reset?
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cor-el
  • Top 10 Contributor
  • Moderator
17209 solutions 155506 answers
What happens when you try to reset the Sync password? *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
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Question owner

Reinstalled Firefox. Vivo phone. "Incorrect password" reset password many times. Nothing working. My account is from the start of the internet.

Reinstalled Firefox. Vivo phone. "Incorrect password" reset password many times. Nothing working. My account is from the start of the internet.
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Question owner

Android vivo. Says password not correct. I reset password many times. Deleted and reinstalled Firefox.. nothing worked.

Android vivo. Says password not correct. I reset password many times. Deleted and reinstalled Firefox.. nothing worked.
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FredMcD
  • Top 10 Contributor
4130 solutions 57626 answers

Shut down the old sync. Then create a new account.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

The data in your profiles will not be affected.

Shut down the old sync. Then create a new account. Resetting the sync password, or changing its e-mail, will remove all data from the servers. The data in your profiles will not be affected.
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Question owner

Can not get to old sync as will not accept password reset. I will use another email but still original problem seems no solution. Thanks

Can not get to old sync as will not accept password reset. I will use another email but still original problem seems no solution. Thanks
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