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'continue' screen

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Everytime I open Mozilla Firefox it shows a lightbox on the screen just saying CONTINUE. I just want know what is that because it wasn't there before and doesn't start to appear after a upgrade, just star all of the sudden. Is that normal, is that a virus, is the OS doing that...? Do I have to worry? What is it? Thanks.

Everytime I open Mozilla Firefox it shows a lightbox on the screen just saying CONTINUE. I just want know what is that because it wasn't there before and doesn't start to appear after a upgrade, just star all of the sudden. Is that normal, is that a virus, is the OS doing that...? Do I have to worry? What is it? Thanks.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

jscher2000
  • Top 10 Contributor
8637 solutions 70651 answers

flvia.fausto said

Everytime I open Mozilla Firefox it shows a lightbox on the screen just saying CONTINUE. I just want know what is that because it wasn't there before and doesn't start to appear after a upgrade, just star all of the sudden. Is that normal, is that a virus, is the OS doing that...? Do I have to worry? What is it? Thanks.

Hmm, is there any chance you could post a screenshot showing what it looks like? This article has suggestions on how to do that: How do I create a screenshot of my problem? Please cut out or blur any sensitive information in the image file before attaching to your reply or sharing it online.

''flvia.fausto [[#question-1260143|said]]'' <blockquote> Everytime I open Mozilla Firefox it shows a lightbox on the screen just saying CONTINUE. I just want know what is that because it wasn't there before and doesn't start to appear after a upgrade, just star all of the sudden. Is that normal, is that a virus, is the OS doing that...? Do I have to worry? What is it? Thanks. </blockquote> Hmm, is there any chance you could post a screenshot showing what it looks like? This article has suggestions on how to do that: [[How do I create a screenshot of my problem?]] Please cut out or blur any sensitive information in the image file before attaching to your reply or sharing it online.
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cor-el
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  • Moderator
17416 solutions 157355 answers

Check that Firefox isn't set to run as Administrator.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.

Make sure all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder.


You can check the homepage setting.

Firefox supports multiple homepages separated by '|' (pipe) symbols.

Check that Firefox isn't set to run as Administrator. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure all items are deselected in the "Compatibility" tab of the Properties window. *Privilege Level: "Run this program as Administrator" should not be selected *"Run this program in compatibility mode for:" should not be selected Also check the Properties of the firefox.exe program in the Firefox program folder. ---- You can check the homepage setting. *Options/Preferences -> Home: Home *https://support.mozilla.org/en-US/kb/how-to-set-the-home-page Firefox supports multiple homepages separated by '|' (pipe) symbols.
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Question owner

here's the screen. it only shows when I started firefox for the first time each time I started my computer.

here's the screen. it only shows when I started firefox for the first time each time I started my computer.
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jscher2000
  • Top 10 Contributor
8637 solutions 70651 answers

Hi flvia.fausto, thank you for that. I wonder if there might be more to the overlay, but maybe an ad blocker is removing it so you just have the mystery of a useless overlay.

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference on your Google home page in Firefox's Safe Mode?

Hi flvia.fausto, thank you for that. I wonder if there might be more to the overlay, but maybe an ad blocker is removing it so you just have the mystery of a useless overlay. Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled * (menu bar) Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any difference on your Google home page in Firefox's Safe Mode?
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Question owner

It start before I installed the adblocker or any other add-on and it appears even when I'm working on the browser. I open the Firefox, go to a website, start to write something, and bam! This page pop up on the page I'm working on. It may has a timer. I don't know. But I always close without click on anything and open again. It doesn't show on the second time.

It start before I installed the adblocker or any other add-on and it appears even when I'm working on the browser. I open the Firefox, go to a website, start to write something, and bam! This page pop up on the page I'm working on. It may has a timer. I don't know. But I always close without click on anything and open again. It doesn't show on the second time.
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cor-el
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  • Moderator
17416 solutions 157355 answers

What do you get if you right-click the Continue text and open the Inspector via the right-click context menu?

You may have to go up in the DOM tree until you reach the top most element of this pop-up (check what gets highlighted).

What do you get if you right-click the Continue text and open the Inspector via the right-click context menu? You may have to go up in the DOM tree until you reach the top most element of this pop-up (check what gets highlighted). *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en-US/Tools/Page_Inspector
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FredMcD
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4224 solutions 58977 answers

jscher2000 said

Could you test in Firefox's Safe Mode?
''jscher2000 [[#answer-1226424|said]]'' <blockquote> Could you test in Firefox's Safe Mode? </blockquote>
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