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Photos disappearing on Firefox until I refresh

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I seem to have an issue where photos disappear on Mozilla Firefox. Refreshing does help. This has been happening to me a few times. I have some crash reports related to this issues:

https://crash-stats.mozilla.org/report/index/758b3af8-e35a-4b80-9f26-25bd80190519 https://crash-stats.mozilla.org/report/index/55050f3d-7194-45e7-920b-c3c2a0190513

Crash reason says EXCEPTION_ACCESS_VIOLATION_READ. Can someone help me get this issue fixed?

I seem to have an issue where photos disappear on Mozilla Firefox. Refreshing does help. This has been happening to me a few times. I have some crash reports related to this issues: https://crash-stats.mozilla.org/report/index/758b3af8-e35a-4b80-9f26-25bd80190519 https://crash-stats.mozilla.org/report/index/55050f3d-7194-45e7-920b-c3c2a0190513 Crash reason says EXCEPTION_ACCESS_VIOLATION_READ. Can someone help me get this issue fixed?
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0
  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17184 solutions 155303 answers

What do you mean with "Photos disappearing" ?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

What do you mean with "Photos disappearing" ? Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
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FredMcD
  • Top 10 Contributor
4120 solutions 57521 answers

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 29.0 r0 Shockwave Flash 32.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}


Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 32.0.0171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Issue;''' Your System Details shows; Installed Plug-ins Shockwave Flash 29.0 r0 Shockwave Flash 32.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows] {web link} [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac] {web link} Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version 32.0.0171''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> ------------- See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
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Question owner

cor-el said

What do you mean with "Photos disappearing" ? Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Hello cor-el. I have finally provided a screenshot that describes my issue. It is based on this crash report:

https://crash-stats.mozilla.org/report/index/f1ba2e05-377c-4e57-87c5-d51420190520

''cor-el [[#answer-1223291|said]]'' <blockquote> What do you mean with "Photos disappearing" ? Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)? </blockquote> Hello cor-el. I have finally provided a screenshot that describes my issue. It is based on this crash report: https://crash-stats.mozilla.org/report/index/f1ba2e05-377c-4e57-87c5-d51420190520
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cor-el
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17184 solutions 155303 answers

The screenshots show the Firefox Home page. You appear to have only the search bar enabled. You can see a cogwheel button in the top right corner that you can click to set what to display on this page.

The screenshots show the Firefox Home page. You appear to have only the search bar enabled. You can see a cogwheel button in the top right corner that you can click to set what to display on this page. *Options/Preferences -> Home -> Firefox Home Content *https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab
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