X
Tap here to go to the mobile version of the site.

Support Forum

Why is Firefox screwing up the graphics on Facebook?

Posted

I hate the fact that Mozilla shirks supporting their products themselves, and passes it off on users. Since that's my only option... why is Firefox queering the grahics in Facebook?

I hate the fact that Mozilla shirks supporting their products themselves, and passes it off on users. Since that's my only option... why is Firefox queering the grahics in Facebook?
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

McCoy
  • Top 10 Contributor
430 solutions 3829 answers

canelure said

I hate the fact that Mozilla shirks supporting their products themselves, and passes it off on users.

I assume that this remark has nothing to do with your problem, as Facebook is not a Mozilla product ......

Since that's my only option... why is Firefox queering the grahics in Facebook?

Would you please provide a screenshot that shows the problem?

How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box.

''canelure [[#question-1259248|said]]'' <blockquote> I hate the fact that Mozilla shirks supporting their products themselves, and passes it off on users. </blockquote> I assume that this remark has nothing to do with your problem, as Facebook is not a Mozilla product ...... <blockquote> Since that's my only option... why is Firefox queering the grahics in Facebook? </blockquote> Would you please provide a screenshot that shows the problem? [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the '''Post your reply''' box.
Was this helpful to you? 0
Quote

Question owner

The first remark has a LOT to do with the problem. Unless you are employed by Mozilla and work in either Customer Support or Technical Support, you are just one of millions of people who use Mozilla's Firefox. That means that Mozilla has left users to handle the issues of other users, and I doubt you have access to code and/or troubleshooting logs.

I am also quite aware that Facebook isn't a Mozilla product. I didn't say it was, nor did I say that Facebook was the problem; "why is Firefox queering the graphics in Facebook" should have been quite explanatory.

As for the problem with Firefox's graphics performance, I attached two examples of what I keep finding. The first file shows you both icons missing from the top task bar, icons that should be to the right of the "Create" tab. It is also not displaying all the notifications after the one reply. The second image shows you the icons, but is still missing text.

The first remark has a LOT to do with the problem. Unless you are employed by Mozilla and work in either Customer Support or Technical Support, you are just one of millions of people who use Mozilla's Firefox. That means that Mozilla has left users to handle the issues of other users, and I doubt you have access to code and/or troubleshooting logs. I am also quite aware that Facebook isn't a Mozilla product. I didn't say it was, nor did I say that Facebook was the problem; "why is Firefox queering the graphics in Facebook" should have been quite explanatory. As for the problem with Firefox's graphics performance, I attached two examples of what I keep finding. The first file shows you both icons missing from the top task bar, icons that should be to the right of the "Create" tab. It is also not displaying all the notifications after the one reply. The second image shows you the icons, but is still missing text.

Modified by canelure

Was this helpful to you?
Quote

Question owner

As I suspected, 5 days later and not one response. This is just one of the problems with shoving technical user support off to other users. They have no obligation at all to help. and there is no "higher authority" to request help from. Way to go Mozilla! You have matched AT&T in poor customer support.

As I suspected, 5 days later and not one response. This is just one of the problems with shoving technical user support off to other users. They have no obligation at all to help. and there is no "higher authority" to request help from. Way to go Mozilla! You have matched AT&T in poor customer support.
Was this helpful to you?
Quote
WestEnd
  • Top 10 Contributor
60 solutions 5196 answers

What I can see is that is a facebook taskbar addon not a mozilla product. Screenshot of your addons?

What I can see is that is a facebook taskbar addon not a mozilla product. Screenshot of your addons?

Modified by WestEnd

Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.