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Return to emails (from, say, a link) Blocked by Roundcube, "for protection"

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I log on to my email Inbox. I also go to another Tab, e.g. a link mentioned in an email, or another file on my PC. When I try to return to emails: Roundcube has blocked my return, to protect me against some obscure error. This happens on Firefox (necessitating shutting down the computer, not just a Re-start), but not on Internet Explorer.

How can I tell Roundcube to xxxx off ?

"Webmail REQUEST CHECK FAILED For your protection, access to this resource is secured against CSRF. If you see this, you probably didn't log out before leaving the web application.

Human interaction is now required to continue.

Please contact your server-administrator."

I log on to my email Inbox. I also go to another Tab, e.g. a link mentioned in an email, or another file on my PC. When I try to return to emails: Roundcube has blocked my return, to protect me against some obscure error. This happens on Firefox (necessitating shutting down the computer, not just a Re-start), but not on Internet Explorer. How can I tell Roundcube to xxxx off ? "Webmail REQUEST CHECK FAILED For your protection, access to this resource is secured against CSRF. If you see this, you probably didn't log out before leaving the web application. Human interaction is now required to continue. Please contact your server-administrator."
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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WestEnd
  • Top 10 Contributor
60 solutions 5190 answers

That isn't a firefox software so you will have to look at their site for support.

https://www.gobrainstorm.net/support/roundcube.html

That isn't a firefox software so you will have to look at their site for support. https://www.gobrainstorm.net/support/roundcube.html
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Question owner

My email provider (Plusnet) have said, twice, that it is not their software. And when it has occurred on Firefox, I found recently I could still access emails on Internet Explorer.

So where does it come from ? And how can I get it to stop ?

My email provider (Plusnet) have said, twice, that it is not their software. And when it has occurred on Firefox, I found recently I could still access emails on Internet Explorer. So where does it come from ? And how can I get it to stop ?
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