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Can you help me overcome a bug that has deliberately placed on my computer by cyber-crooks, or tell me who can help??

  • 3 replies
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  • Last reply by McCoy

occihoff8
occihoff8
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For many weeks now a weird block has been placed on my computer, initially followed by "Microsoft technicians" with Indian accents calling up and offering to "help," for a fee. I managed to find a way around this block, but today they have "upped the ante" and I can't get around it. Can you help or tell me where to go for help? I suspect this is beyond Comcast help.

For many weeks now a weird block has been placed on my computer, initially followed by "Microsoft technicians" with Indian accents calling up and offering to "help," for a fee. I managed to find a way around this block, but today they have "upped the ante" and I can't get around it. Can you help or tell me where to go for help? I suspect this is beyond Comcast help.

Chosen solution

Hello occihoff8,

Please see :

https://www.makeuseof.com/tag/just-hang-shouldnt-taunt-fake-tech-support-scammers/

Read this answer in context 👍 1

All Replies (3)

skaparate
skaparate
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Hello!

This is unrelated to Firefox.

I would hire professional help (or the cops, if they can help) instead of asking here.

McCoy
McCoy
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Chosen Solution

Hello occihoff8,

Please see :

https://www.makeuseof.com/tag/just-hang-shouldnt-taunt-fake-tech-support-scammers/

McCoy
McCoy
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Better than the above posted article :

https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams