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I can't log in Firefox Sync account on my PC

Posted

I can't log in Firefox Sync account on my PC, it shows "unexpected error". But my iOS device can log in.

All my firefox browser and Windows OS are latest version.

I can't log in Firefox Sync account on my PC, it shows "unexpected error". But my iOS device can log in. All my firefox browser and Windows OS are latest version.

Chosen solution

Check to see if you have any sync error logs.

Type about:sync-log in the Location Bar and hit Enter.

Then view the log and see if you can find the error. Or you can paste the sections of the report in pieces in the Post a Reply here in succession and someone who is familiar with sync logs can look for the issue / problem. This forum won't handle a full error log, so multiple Replies are often necessary. Plus the formatting of wide text files here makes it hard to read. Not very user-friendly for copy'n'paste sections of text. Unless you have a "pastebin" site you are comfortable using; then paste the log there and hyperlink to that posting.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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the-edmeister
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5395 solutions 40084 answers

Chosen Solution

Check to see if you have any sync error logs.

Type about:sync-log in the Location Bar and hit Enter.

Then view the log and see if you can find the error. Or you can paste the sections of the report in pieces in the Post a Reply here in succession and someone who is familiar with sync logs can look for the issue / problem. This forum won't handle a full error log, so multiple Replies are often necessary. Plus the formatting of wide text files here makes it hard to read. Not very user-friendly for copy'n'paste sections of text. Unless you have a "pastebin" site you are comfortable using; then paste the log there and hyperlink to that posting.

Check to see if you have any '''sync error logs'''. Type '''about:sync-log''' in the Location Bar and hit Enter. Then view the log and see if you can find the error. Or you can paste the sections of the report in pieces in the '''''Post a Reply''''' here in succession and someone who is familiar with sync logs can look for the issue / problem. ''This forum won't handle a full error log, so multiple Replies are often necessary. Plus the formatting of wide text files here makes it hard to read. Not very user-friendly for copy'n'paste sections of text. Unless you have a "pastebin" site you are comfortable using; then paste the log there and hyperlink to that posting.''
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Question owner

It works good today. I try to log in after seeing this article and I get an email confirm code, now it can syncs again!

Thanks everyone!!

It works good today. I try to log in after seeing this article and I get an email confirm code, now it can syncs again! Thanks everyone!!
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treetrout 0 solutions 1 answers

Hi, I'm trying to sync pc to laptop. I downloaded the app to my android and when going to sign in they say my password must be 8 numbers but my current password is only 6. How can I sign in to sync? Thank you

Hi, I'm trying to sync pc to laptop. I downloaded the app to my android and when going to sign in they say my password must be 8 numbers but my current password is only 6. How can I sign in to sync? Thank you
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