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Deleted old Firefox and then tried to download a new one. Accidentally blocked downoad with Webroot. How do I correct this?

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See Question,

Chosen solution

I assume that you are attempting to download Firefox from the official Mozilla website and not some third-party website?

You may to review Webroot's Blocking or Allowing Files page on their support website to see if that helps.

Otherwise, your question could probably be answered more efficiently by the Webroot community support team.

Hope this helps.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

Wesley Branton
  • Top 25 Contributor
523 solutions 4561 answers

Chosen Solution

I assume that you are attempting to download Firefox from the official Mozilla website and not some third-party website?

You may to review Webroot's Blocking or Allowing Files page on their support website to see if that helps.

Otherwise, your question could probably be answered more efficiently by the Webroot community support team.

Hope this helps.

I assume that you are attempting to download Firefox from [https://www.mozilla.org/firefox/new/ the official Mozilla website] and not some third-party website? You may to review Webroot's [https://docs.webroot.com/us/en/home/wsa_pc_userguide/Content/ManagingQuarantine/BlockingOrAllowingFiles.htm Blocking or Allowing Files] page on their support website to see if that helps. Otherwise, your question could probably be answered more efficiently by [https://community.webroot.com/ the Webroot community support team]. Hope this helps.
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