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I can not select "Ask to save logins and passwords for websites" in PREFERENCES

Posted

I want to have Firefox save my password for HOTMAIL but it won't do it.

I want to have Firefox save my password for HOTMAIL but it won't do it.

Chosen solution

Hello Jim8465,

Unfortunately you don't say what happens when you try to check that box, but would you please make sure that you're not in permanent Private Browsing mode :

Preferences => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

If the above isn't what causes the problem : do you by any chance use an external password manager  ? If so : would you disable it and see if that will make a difference  ?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 66.0.3
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0
  • Support URL: https://support.mozilla.org/1/firefox/66.0.3/Darwin/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
McCoy
  • Top 10 Contributor
490 solutions 4513 answers

Chosen Solution

Hello Jim8465,

Unfortunately you don't say what happens when you try to check that box, but would you please make sure that you're not in permanent Private Browsing mode :

Preferences => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

If the above isn't what causes the problem : do you by any chance use an external password manager  ? If so : would you disable it and see if that will make a difference  ?

Hello Jim8465, Unfortunately you don't say what happens when you try to check that box, but would you please make sure that you're not in permanent Private Browsing mode : Preferences => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode' If the above isn't what causes the problem : do you by any chance use an external password manager ? If so : would you disable it and see if that will make a difference ?
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Question owner

Outstanding...Thanks for a quick solution to my problem!

Outstanding...Thanks for a quick solution to my problem!
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McCoy
  • Top 10 Contributor
490 solutions 4513 answers

Jim8465 said

Outstanding...Thanks for a quick solution to my problem!

My pleasure - I sure am glad your problem is solved  !

''Jim8465 [[#answer-1214090|said]]'' <blockquote> Outstanding...Thanks for a quick solution to my problem! </blockquote> My pleasure - I sure am glad your problem is solved !
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