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How to change the email shown on my settings?

Posted

I have a HUGE problem

My sign-in email address does not exist any longer and I have no clue how to get rid of it.

I try to change the email to my secondary email but it wants to send a verification to the old email address.

I can't do that because the eprmary email doesn't exist unless someone else owns it, lord I hope no one has it.

So how can I get rid of the dead email address? How do I make my secondary email the only email address? I can always add a secondary later.

Without this I cannot sync all my Firefox settings & bookmarks across all my devices!

Thank you in advance for any help I can get.

I have a HUGE problem My sign-in email address does not exist any longer and I have no clue how to get rid of it. I try to change the email to my secondary email but it wants to send a verification to the old email address. I can't do that because the eprmary email doesn't exist unless someone else owns it, lord I hope no one has it. So how can I get rid of the dead email address? How do I make my secondary email the only email address? I can always add a secondary later. Without this I cannot sync all my Firefox settings & bookmarks across all my devices! Thank you in advance for any help I can get.

Chosen solution

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If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution. Thanks.

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Wesley Branton
  • Top 10 Contributor
573 solutions 4884 answers

Helpful Reply

To change the primary address, you need to add a secondary email address (if you have not done so already). You will be asked to verify the email address, but that email gets sent to the new address, not the old address.

Then you need to make the secondary address into the primary address. You can only do it after you have verified the address, so you have to do that first.

Once you have changed the primary address, you can delete the secondary address (it will be the one that is currently your primary address).

I was able to do everything listed above just now without any email verification required (with the exception of adding the secondary address).

To change the primary address, you need to add a secondary email address (if you have not done so already). You will be asked to verify the email address, but that email gets sent to the new address, not the old address. Then you need to make the secondary address into the primary address. You can only do it after you have verified the address, so you have to do that first. Once you have changed the primary address, you can delete the secondary address (it will be the one that is currently your primary address). I was able to do everything listed above just now without any email verification required (with the exception of adding the secondary address).
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Question owner

Thank you so much! It worked perfectly

Thank you so much! It worked perfectly
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Wesley Branton
  • Top 10 Contributor
573 solutions 4884 answers

Chosen Solution

Glad to hear that I was able to help!

If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution. Thanks.

Glad to hear that I was able to help! If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution. Thanks.
Was this helpful to you? 1
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jeancloop70 0 solutions 1 answers

Hi there! My situation is a bit different. I honestly do not want my email address to show in the drop down box in the upper right hand corner. Is there any way that I can do this?

Any help will be greatly appreciated.

Hi there! My situation is a bit different. I honestly do not want my email address to show in the drop down box in the upper right hand corner. Is there any way that I can do this? Any help will be greatly appreciated.
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