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I installed Firefox on Windows 10 OS, my wife on Windows 7 OS. My Troubleshooting Information tab has a "Security Software" section, her install does not?

Posted

Both machines have Version 66.0.3 64 bit installed

Both machines have Version 66.0.3 64 bit installed

Chosen solution

hi, this section in about:support will only be present in windows 8 & above since win7 didn't implement the api to get this kind of information yet.

https://bugzilla.mozilla.org/show_bug.cgi?id=1418131 https://docs.microsoft.com/en-us/windows/desktop/api/iwscapi/nn-iwscapi-iwscproductlist

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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philipp
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Chosen Solution

hi, this section in about:support will only be present in windows 8 & above since win7 didn't implement the api to get this kind of information yet.

https://bugzilla.mozilla.org/show_bug.cgi?id=1418131 https://docs.microsoft.com/en-us/windows/desktop/api/iwscapi/nn-iwscapi-iwscproductlist

hi, this section in about:support will only be present in windows 8 & above since win7 didn't implement the api to get this kind of information yet. https://bugzilla.mozilla.org/show_bug.cgi?id=1418131 https://docs.microsoft.com/en-us/windows/desktop/api/iwscapi/nn-iwscapi-iwscproductlist