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The back arrow doesn't appear in bold when I visit a website, i.e., www.nytimes.com. I cannot return to the firefox home page.

Posted

The only way to leave the site and go to another site selected from my bookmarks is to close firefox and then open it as new.

The only way to leave the site and go to another site selected from my bookmarks is to close firefox and then open it as new.

Chosen solution

dkapp said

The only way to leave the site and go to another site selected from my bookmarks is to close firefox and then open it as new.

Hello dkapp,

If it's your home page you want to go back to, you could either click on the Home icon, or press Ctrl + N - would that work for you  ?

To solve the mystery of the greyed out back button, I would suggest to start Firefox in Safe Mode, but according to your system details your extensions are inactive .....

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Additional System Details

Application

  • Firefox 66.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
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Extensions

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  • Ghostery – Privacy Ad Blocker 8.3.1 (firefox@ghostery.com) (Inactive)
  • Webroot Password Manager 3.1.1 ({8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}) (Inactive)

Javascript

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
McCoy
  • Top 10 Contributor
398 solutions 3522 answers

Chosen Solution

dkapp said

The only way to leave the site and go to another site selected from my bookmarks is to close firefox and then open it as new.

Hello dkapp,

If it's your home page you want to go back to, you could either click on the Home icon, or press Ctrl + N - would that work for you  ?

To solve the mystery of the greyed out back button, I would suggest to start Firefox in Safe Mode, but according to your system details your extensions are inactive .....

''dkapp [[#question-1255892|said]]'' <blockquote> The only way to leave the site and go to another site selected from my bookmarks is to close firefox and then open it as new. </blockquote> Hello dkapp, If it's your home page you want to go back to, you could either click on the Home icon, or press Ctrl + N - would that work for you ? To solve the mystery of the greyed out back button, I would suggest to start Firefox in Safe Mode, but according to your system details your extensions are inactive .....
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Question owner

But what caused the back arrow which used to work great to gray out? Did a setting change?

But what caused the back arrow which used to work great to gray out? Did a setting change?
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McCoy
  • Top 10 Contributor
398 solutions 3522 answers

dkapp said

But what caused the back arrow which used to work great to gray out?

I was hoping that an extension would be the culprit, but as they are inactive .....

One thing you could check :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar browser.sessionhistory.max_entries

The default value is 50 - another user mentioned that the value had changed to "1"; resetting the value to its default, solved the problem ......

If you had to change the value, then close and restart Firefox.

''dkapp [[#answer-1212801|said]]'' <blockquote> But what caused the back arrow which used to work great to gray out? </blockquote> I was hoping that an extension would be the culprit, but as they are inactive ..... One thing you could check : Type in the address bar '''about:config''' and press Enter (promise to be careful, if asked) Type in the search bar '''browser.sessionhistory.max_entries''' The default value is '''50''' - another user mentioned that the value had changed to "1"; resetting the value to its default, solved the problem ...... If you had to change the value, then close and restart Firefox.
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