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How do I get Firefox to leave my bookmarks alone?

Posted

Firefox keeps duplicating my bookmarks, and then it will start to delete them without cause.

Firefox keeps duplicating my bookmarks, and then it will start to delete them without cause.

Chosen solution

Are you using sync?

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


Are you using any bookmark add-ons or programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

FredMcD
  • Top 10 Contributor
4118 solutions 57487 answers

Chosen Solution

Are you using sync?

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


Are you using any bookmark add-ons or programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using sync? If you have sync, and there is a problem anywhere, '''Shut Down Sync Immediately On All Devices''' to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again. --------- Are you using any bookmark add-ons or programs? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
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FredMcD
  • Top 10 Contributor
4118 solutions 57487 answers

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

[v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. When done, copy and post the results here.
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Question owner

That fixed it for now. Thank you.

That fixed it for now. Thank you.
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FredMcD
  • Top 10 Contributor
4118 solutions 57487 answers

What fixed it? 'For now' does not mean fixed permanently.

What fixed it? 'For now' does not mean fixed permanently.
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Question owner

Undoing Sync with my two other computers and restarting in the safe mode that killed all the extensions that I had added. For now meant that nothing has happened in the last half hour, and so far it has stayed the same ever since I followed your suggestions. I did the same process on all three computers.

Undoing Sync with my two other computers and restarting in the safe mode that killed all the extensions that I had added. For now meant that nothing has happened in the last half hour, and so far it has stayed the same ever since I followed your suggestions. I did the same process on all three computers.
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FredMcD
  • Top 10 Contributor
4118 solutions 57487 answers

Leaving sync off, start Firefox normally. If there is no problem, give it a few days. Is the problem gone?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Leaving sync off, start Firefox normally. If there is no problem, give it a few days. Is the problem gone? ---------- Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
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