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after last MAJ, Firefox now blocking access to all sites including accounts.firefox.com citing "invalid security certificate"

Posted

maj 66.0.2 on Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:66.0) Gecko/20100101 Firefox/66.0

after maj, none of https website works : always said invalid security certificate, include accounts.firefox.com !! error occurs on multiple secure sites Code d’erreur : SEC_ERROR_UNKNOWN_ISSUER

trying to restore old profile, doesn't change anything, same error code trying to start "without echec mode", doesn't change anything : same error code trying to start with no extensions, doesn't change anything : same error code

hell, what's going on ?!! thanks for helping : I'd like to continue using and recommend Firefox ...

more technical informations : Paramètres de base de l’application


Nom: Firefox Version: 66.0.2 Identifiant de compilation: 20190326175229 Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:66.0) Gecko/20100101 Firefox/66.0 Système d’exploitation: Darwin 15.6.0 Fenêtres multiprocessus: 1/1 Activé par défaut Processus de contenu web: 2/8 Stratégies d’entreprise: Inactives Google Location Service Key: Présente Google Safebrowsing Key: Présente Clé du service de localisation de Mozilla: Présente Mode sans échec: true

Rapports de plantage des 3 derniers jours


Tous les rapports de plantage Fonctionnalités de Firefox


Nom: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Nom: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Nom: Web Compat Version: 3.0.2 ID: webcompat@mozilla.org

Nom: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Extensions


Nom: Free Download Manager extension Version: 2.2.3 Activée: false ID: fdm_ffext@freedownloadmanager.org

Logiciel de sécurité


Type:

Type:

Type:

Accélération graphique


Fonctionnalités Composition: Basic Zoom/Panoramique asynchrones: entrée molette activée; faire glisser les barres de défilement; clavier activé; défilement automatique activé Pilote WebGL 1 - Informations WSI: - Pilote WebGL 1 - Rendu: WebGL is currently disabled. Pilote WebGL 1 - Version: - Pilote WebGL 1 - Extensions: - WebGL 1 - Extensions: - Pilote WebGL 2 - Informations WSI: - Pilote WebGL 2 - Rendu: WebGL is currently disabled. Pilote WebGL 2 - Version: - Pilote WebGL 2 - Extensions: - WebGL 2 - Extensions: - Utilise le pavage: true Utilise le pavage (contenu): true Fréquence d’images cible: 60 GPU 1 Actif: Oui ID du vendeur: 0x8086 ID du périphérique: 0x0a26

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 512 TileWidth: 512 Journal des décisions HW_COMPOSITING: blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: blocked by env: No qualified hardware OMTP: blocked by runtime: OMTP blocked by safe-mode

Préférences modifiées importantes


accessibility.blockautorefresh: true accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20190326175229 browser.startup.homepage: https://www.qwant.com/?client=ext-firefox-hp browser.startup.homepage_override.buildID: 20190326175229 browser.startup.homepage_override.mstone: 66.0.2 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170926 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Qwant browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.zoom.full: false dom.push.userAgentID: 4c0443072da64050aa69defbdd594a96 extensions.lastAppVersion: 66.0.2 font.internaluseonly.changed: false font.minimum-size.x-western: 12 font.name.serif.x-western: Times font.size.variable.x-western: 14 media.benchmark.vp9.fps: 136 media.benchmark.vp9.versioncheck: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1517949010 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20190108160530 media.gmp-manager.lastCheck: 1548974986 media.gmp.storage.version.observed: 1 network.cookie.cookieBehavior: 4 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1554457062 places.history.expiration.transient_current_max_pages: 142470 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.default browser: 0 plugin.state.sharepointbrowserplugin: 0 plugins.ctprollout.cohort: early-adopter-ctp print.print_bgcolor: false

maj 66.0.2 on Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:66.0) Gecko/20100101 Firefox/66.0 after maj, none of https website works : always said invalid security certificate, include accounts.firefox.com !! error occurs on multiple secure sites Code d’erreur : SEC_ERROR_UNKNOWN_ISSUER trying to restore old profile, doesn't change anything, same error code trying to start "without echec mode", doesn't change anything : same error code trying to start with no extensions, doesn't change anything : same error code hell, what's going on ?!! thanks for helping : I'd like to continue using and recommend Firefox ... more technical informations : Paramètres de base de l’application ----------------------------------- Nom: Firefox Version: 66.0.2 Identifiant de compilation: 20190326175229 Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:66.0) Gecko/20100101 Firefox/66.0 Système d’exploitation: Darwin 15.6.0 Fenêtres multiprocessus: 1/1 Activé par défaut Processus de contenu web: 2/8 Stratégies d’entreprise: Inactives Google Location Service Key: Présente Google Safebrowsing Key: Présente Clé du service de localisation de Mozilla: Présente Mode sans échec: true Rapports de plantage des 3 derniers jours ----------------------------------------- Tous les rapports de plantage Fonctionnalités de Firefox ----------------------------------------------------------- Nom: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org Nom: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Nom: Web Compat Version: 3.0.2 ID: webcompat@mozilla.org Nom: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org Extensions ---------- Nom: Free Download Manager extension Version: 2.2.3 Activée: false ID: fdm_ffext@freedownloadmanager.org Logiciel de sécurité -------------------- Type: Type: Type: Accélération graphique ---------------------- Fonctionnalités Composition: Basic Zoom/Panoramique asynchrones: entrée molette activée; faire glisser les barres de défilement; clavier activé; défilement automatique activé Pilote WebGL 1 - Informations WSI: - Pilote WebGL 1 - Rendu: WebGL is currently disabled. Pilote WebGL 1 - Version: - Pilote WebGL 1 - Extensions: - WebGL 1 - Extensions: - Pilote WebGL 2 - Informations WSI: - Pilote WebGL 2 - Rendu: WebGL is currently disabled. Pilote WebGL 2 - Version: - Pilote WebGL 2 - Extensions: - WebGL 2 - Extensions: - Utilise le pavage: true Utilise le pavage (contenu): true Fréquence d’images cible: 60 GPU 1 Actif: Oui ID du vendeur: 0x8086 ID du périphérique: 0x0a26 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 512 TileWidth: 512 Journal des décisions HW_COMPOSITING: blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: blocked by env: No qualified hardware OMTP: blocked by runtime: OMTP blocked by safe-mode Préférences modifiées importantes --------------------------------- accessibility.blockautorefresh: true accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20190326175229 browser.startup.homepage: https://www.qwant.com/?client=ext-firefox-hp browser.startup.homepage_override.buildID: 20190326175229 browser.startup.homepage_override.mstone: 66.0.2 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170926 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Qwant browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.zoom.full: false dom.push.userAgentID: 4c0443072da64050aa69defbdd594a96 extensions.lastAppVersion: 66.0.2 font.internaluseonly.changed: false font.minimum-size.x-western: 12 font.name.serif.x-western: Times font.size.variable.x-western: 14 media.benchmark.vp9.fps: 136 media.benchmark.vp9.versioncheck: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1517949010 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20190108160530 media.gmp-manager.lastCheck: 1548974986 media.gmp.storage.version.observed: 1 network.cookie.cookieBehavior: 4 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1554457062 places.history.expiration.transient_current_max_pages: 142470 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.default browser: 0 plugin.state.sharepointbrowserplugin: 0 plugins.ctprollout.cohort: early-adopter-ctp print.print_bgcolor: false

Modified by burbumpa

Chosen solution

This screenshot clearly states that you have Avast antivirus installed, which took over your connection.

See How to troubleshoot security error codes on secure websites.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

More Information

TyDraniu
  • Top 25 Contributor
283 solutions 1589 answers

Can you click the Advanced button on that error page and copy here the certificate?

Can you click the Advanced button on that error page and copy here the certificate?
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Question owner

hi TyDraniu sure, here it is

hi TyDraniu sure, here it is
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TyDraniu
  • Top 25 Contributor
283 solutions 1589 answers

Chosen Solution

This screenshot clearly states that you have Avast antivirus installed, which took over your connection.

See How to troubleshoot security error codes on secure websites.

This screenshot clearly states that you have Avast antivirus installed, which took over your connection. See [[How to troubleshoot security error codes on secure websites]].
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Question owner

Thanks a lot !

Thanks a lot !
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