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displays incorrect messages

Posted

This is difficult to even describe.

I have had a few instances where an email sent to say "John Doe", ends up having saved the body of an email that was sent to "Jane Doe" The Jane Doe email is always the email directly below the "John Doe" email. In some cases the preceding email was sent the day before or even older than that.

In each instance the emails were definitely different, no copy and pasting was done, and the email looked as it should when it was finished being composed and the send button clicked. It seems that what ever processes Thunderbird does once send is pressed, something is going awry.

This may have happened more than the few occasions that we have noticed, but in the cases that we have, it's because we have needed to refer back to the "John Doe" email and discovered that the body of the email is not what we wrote or sent.

This is Thunderbird 60.6.1 on A Mac running High Sierra.

Any help appreciated.

Craig

This is difficult to even describe. I have had a few instances where an email sent to say "John Doe", ends up having saved the body of an email that was sent to "Jane Doe" The Jane Doe email is always the email directly below the "John Doe" email. In some cases the preceding email was sent the day before or even older than that. In each instance the emails were definitely different, no copy and pasting was done, and the email looked as it should when it was finished being composed and the send button clicked. It seems that what ever processes Thunderbird does once send is pressed, something is going awry. This may have happened more than the few occasions that we have noticed, but in the cases that we have, it's because we have needed to refer back to the "John Doe" email and discovered that the body of the email is not what we wrote or sent. This is Thunderbird 60.6.1 on A Mac running High Sierra. Any help appreciated. Craig

Chosen solution

Perhaps the indexing has gone awry.

  • Right click on the effected folder and select 'Properties'
  • click on 'Repair Folder' button
  • click on 'OK'

Select another folder and reselect the one you repaired. Did this fix the issue ?

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_1) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15

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Toad-Hall
  • Top 10 Contributor
1673 solutions 11119 answers

Chosen Solution

Perhaps the indexing has gone awry.

  • Right click on the effected folder and select 'Properties'
  • click on 'Repair Folder' button
  • click on 'OK'

Select another folder and reselect the one you repaired. Did this fix the issue ?

Perhaps the indexing has gone awry. * Right click on the effected folder and select 'Properties' * click on 'Repair Folder' button * click on 'OK' Select another folder and reselect the one you repaired. Did this fix the issue ?
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Question owner

Yes, that worked!

Thanks very much!

Craig

Yes, that worked! Thanks very much! Craig
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