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Can't login with new password, continues after multiple times trying

  • 6 replies
  • 2 have this problem
  • 28 views
  • Last reply by jscher2000

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Problem getting into firefox with username and password. I selected to reset password and I created a password and confirmed the new password but when I try to log in it still will not let me.

Chosen solution

And you are signing in here:

https://accounts.firefox.com/signin

Could you test in a private window? That should bypass any credentials saved in Firefox's Password Manager, in case that is a complicating factor.

You also could delete any saved login on the Options page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Privacy & Security".

Then on the right side, scroll down to the Logins & Passwords section.

Click the "Saved Logins" button. Here you can view/edit passwords ("Show Passwords" button) or delete logins completely.

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All Replies (6)

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Hi kentodd103, is this a problem with connecting to your Firefox Account for Sync? Or a website you're using in Firefox?

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It is my Firefox account.

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It is with my Firefox account

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Chosen Solution

And you are signing in here:

https://accounts.firefox.com/signin

Could you test in a private window? That should bypass any credentials saved in Firefox's Password Manager, in case that is a complicating factor.

You also could delete any saved login on the Options page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Privacy & Security".

Then on the right side, scroll down to the Logins & Passwords section.

Click the "Saved Logins" button. Here you can view/edit passwords ("Show Passwords" button) or delete logins completely.

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I deleted my Firefox login now how do I redo it do I can have a new one in there

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If you go to the Options page and click Firefox Account in the left column, can you set it up and save it there?