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Ebay signin page stopped working yesterday in Firefox but works in Chrome

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Hi I've been a happy Firefox user for many years now. For no obvious reason, the ebay signin page stopped working yesterday, 26 March 2019, when using Firefox. It also doesn't work on Windows Explorer. But I have just downloaded Chrome (on ebay customer service advice) and found that the ebay signin page works fine on Chrome. I don't want to have to use Chrome - it is a product of the Evil Empire which works to enslave humanity. Please, please would you harness the mighty power of the Mozilla Monster to stamp on whatever vile bug the Ebay/Google Evil Empire have just created? Trusting in the Mighty Mozilla, and with many thanks, RWaddington

Hi I've been a happy Firefox user for many years now. For no obvious reason, the ebay signin page stopped working yesterday, 26 March 2019, when using Firefox. It also doesn't work on Windows Explorer. But I have just downloaded Chrome (on ebay customer service advice) and found that the ebay signin page works fine on Chrome. I don't want to have to use Chrome - it is a product of the Evil Empire which works to enslave humanity. Please, please would you harness the mighty power of the Mozilla Monster to stamp on whatever vile bug the Ebay/Google Evil Empire have just created? Trusting in the Mighty Mozilla, and with many thanks, RWaddington

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.156

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows] {web link} [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac] {web link} '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player '''Version 32.0.0.156 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Pj 42 solutions 869 answers

RWaddington said

The eBay sign-in page stopped working yesterday, 26 March 2019, when using Firefox... works fine on Chrome.

Check your Content Blocking settings and any Extensions that do Script-Blocking (ads).

To see if any Extension might be doing this, go to Help and Restart With Add-ons Disabled. It's probably a Cookie thing in the Content Blocking area in Options > Privacy & Security.


~Pj

''RWaddington [[#question-1254434|said]]'' <blockquote> The eBay sign-in page stopped working yesterday, 26 March 2019, when using Firefox... works fine on Chrome. </blockquote> Check your '''Content Blocking''' settings and any '''Extensions''' that do Script-Blocking (ads). To see if any Extension might be doing this, go to '''Help''' and '''Restart With Add-ons Disabled'''. It's probably a Cookie thing in the '''Content Blocking''' area in '''Options > Privacy & Security'''. ~Pj