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After the latest update, I am unable to click on certain buttons.

  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

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After the latest update (Firefox 66.0), I can access all websites but there are certain options or buttons within some of those websites that I cannot click on.

All Replies (3)

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Is the problem with many websites, some, a few? Have you seen any pattern?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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I have tried all of that and it does not improve. What is affected the most is our ERP system, although it has affected some websites, too. Our ERP system is Banner and there are some buttons that will not work with the new update.

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I called for more help.

Please provide a public link (no password) that we can check out. No Personal Information Please !