X
Tap here to go to the mobile version of the site.

Support Forum

Can't login after reinstalling Firefox

  • No replies
  • 1 has this problem
  • 7 views
Posted

Hey everyone,

After reinstalling firefox because of a pdf bug, I can connect anymore. I have access to my email, password and authentication service and yet when I enter my authentication code I get "Your email was just returned. Mistyped email?".

On the support page it is assumed I lost access to my mail but this is not the case. It is part of a main ProtonMail address if that helps.

Any idea?

Hey everyone, After reinstalling firefox because of a pdf bug, I can connect anymore. I have access to my email, password and authentication service and yet when I enter my authentication code I get "Your email was just returned. Mistyped email?". On the support page it is assumed I lost access to my mail but this is not the case. It is part of a main ProtonMail address if that helps. Any idea?
Quote

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.