Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't login after reinstalling Firefox

  • No replies
  • 1 has this problem
  • 1 view
FurioFumano
FurioFumano
more options

Hey everyone,

After reinstalling firefox because of a pdf bug, I can connect anymore. I have access to my email, password and authentication service and yet when I enter my authentication code I get "Your email was just returned. Mistyped email?".

On the support page it is assumed I lost access to my mail but this is not the case. It is part of a main ProtonMail address if that helps.

Any idea?

Hey everyone, After reinstalling firefox because of a pdf bug, I can connect anymore. I have access to my email, password and authentication service and yet when I enter my authentication code I get "Your email was just returned. Mistyped email?". On the support page it is assumed I lost access to my mail but this is not the case. It is part of a main ProtonMail address if that helps. Any idea?