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Can't login after reinstalling Firefox

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  • 1 has this problem
Posted

Hey everyone,

After reinstalling firefox because of a pdf bug, I can connect anymore. I have access to my email, password and authentication service and yet when I enter my authentication code I get "Your email was just returned. Mistyped email?".

On the support page it is assumed I lost access to my mail but this is not the case. It is part of a main ProtonMail address if that helps.

Any idea?

Hey everyone, After reinstalling firefox because of a pdf bug, I can connect anymore. I have access to my email, password and authentication service and yet when I enter my authentication code I get "Your email was just returned. Mistyped email?". On the support page it is assumed I lost access to my mail but this is not the case. It is part of a main ProtonMail address if that helps. Any idea?
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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