X
Tap here to go to the mobile version of the site.

Support Forum

Lost all bookmarks, plugins when logging in to firefox on another computer.

Posted

Hi everyone, the laptop I'm currently using broke off, so I'm borrowing someone else's computer. I had no issues with syncing the bookmarks, plugins, etc. in the past ever since this feature was released, but now I lost everything.

I am wondering if there's a cure to this problem, aside from waiting for my laptop to get repaired and export the bookmarks manually.

Hi everyone, the laptop I'm currently using broke off, so I'm borrowing someone else's computer. I had no issues with syncing the bookmarks, plugins, etc. in the past ever since this feature was released, but now I lost everything. I am wondering if there's a cure to this problem, aside from waiting for my laptop to get repaired and export the bookmarks manually.
bendrohd 0 solutions 1 answers

Its probably a privacy issue, if you were logging into a borrowed computer Firefox probably recognized that this account was logged into from a different IP or location. I do not know much on this matter but you should check your email to see if you were contacted because of this situation and see if you can assure it was you that logged in.

If that is the reason this is probably why it had issues with syncing everything, so if there ever was a situation like a breach they would get none of your data.

In the mean time you can check your email to see if Mozilla contacted you about this and check this article for more information.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
Its probably a privacy issue, if you were logging into a borrowed computer Firefox probably recognized that this account was logged into from a different IP or location. I do not know much on this matter but you should check your email to see if you were contacted because of this situation and see if you can assure it was you that logged in. If that is the reason this is probably why it had issues with syncing everything, so if there ever was a situation like a breach they would get none of your data. In the mean time you can check your email to see if Mozilla contacted you about this and check this article for more information. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them