X
Tap here to go to the mobile version of the site.
An updated version of Firefox is available to address the issues with Add-ons disabled or fail to install on Firefox. You can download the update for your OS here: https://www.mozilla.org/firefox/new/ For Known Issues and Workarounds, please check out the update at https://support.mozilla.org/kb/add-ons-disabled-or-fail-to-install-firefox

Support Forum

How to completely remove Thunderbird?

Posted

The word "completely" means "totally; utterly". It includes software, associated files and settings in the operating system. My OS is Windows 10. It looks like I am the very first man in the history of Thunderbird, who would like to do it. Since I could not find answer to my question.

The word "completely" means "totally; utterly". It includes software, associated files and settings in the operating system. My OS is Windows 10. It looks like I am the very first man in the history of Thunderbird, who would like to do it. Since I could not find answer to my question.
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36

More Information

День сумо
  • Top 25 Contributor
7 solutions 187 answers

Hello there S.john.


We have read your message. We try to help you.


greetings Firefox Volunteer.

Hello there S.john. We have read your message. We try to help you. greetings Firefox Volunteer.
Was this helpful to you?
Quote
День сумо
  • Top 25 Contributor
7 solutions 187 answers

Hello there again.

Can we ask what kind of problem occurred, so that you would like to reset everything and reinstall it?


greetings Firefox Volunteer.

Hello there again. Can we ask what kind of problem occurred, so that you would like to reset everything and reinstall it? greetings Firefox Volunteer.
Was this helpful to you?
Quote
День сумо
  • Top 25 Contributor
7 solutions 187 answers

Hello there S.john.



      -Uninstall Thunderbird from your computer-

Follow these instructions to remove Thunderbird from your computer.

From the Desktop version of Windows , move your mouse to the right edge of the screen to bring up the Charms menu, then click Settings.

From the Settings menu, select Control Panel. Click the Uninstall a program link under Programs. Select Mozilla Thunderbird from the list of programs.

Click the Uninstall option that appears at the top of the list. This will launch the uninstall wizard, which will guide you through the rest of the process.



How do I Install Mozilla Thunderbird?

It is first necessary to navigate to the official Mozilla download page. After scrolling down to the appropriate section, select "Install Thunderbird". A separate window will appear and this is meant to guide you through the remainder of the installation process.





Greetings Firefox Volunteer.

Hello there S.john. -Uninstall Thunderbird from your computer- Follow these instructions to remove Thunderbird from your computer. From the Desktop version of Windows , move your mouse to the right edge of the screen to bring up the Charms menu, then click Settings. From the Settings menu, select Control Panel. Click the Uninstall a program link under Programs. Select Mozilla Thunderbird from the list of programs. Click the Uninstall option that appears at the top of the list. This will launch the uninstall wizard, which will guide you through the rest of the process. How do I Install Mozilla Thunderbird? It is first necessary to navigate to the official Mozilla download page. After scrolling down to the appropriate section, select "Install Thunderbird". A separate window will appear and this is meant to guide you through the remainder of the installation process. Greetings Firefox Volunteer.

Modified by День сумо

Was this helpful to you? 0
Quote
День сумо
  • Top 25 Contributor
7 solutions 187 answers

Hello there S.john.

After seeing your message sent to us, we recommend first carefully resetting the system normally.



       -Reset-

If your PC isn't running well, resetting it might fix the problem. Resetting reinstalls Windows 10, but gives you the option to keep your files.


Here are ways to reset your PC: Select the Start button, then select Settings > Update & security > Recovery. Under Reset this PC, select Get started.


Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon > Restart in the lower-right hand corner of the screen.

After your computer restarts, select Troubleshoot > Reset this PC.


P.s Install a good anti-virus to . Greetings Firefox Volunteer.

Hello there S.john. After seeing your message sent to us, we recommend first carefully resetting the system normally. -Reset- If your PC isn't running well, resetting it might fix the problem. Resetting reinstalls Windows 10, but gives you the option to keep your files. Here are ways to reset your PC: Select the Start button, then select Settings > Update & security > Recovery. Under Reset this PC, select Get started. Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon > Restart in the lower-right hand corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC. P.s Install a good anti-virus to . Greetings Firefox Volunteer.

Modified by День сумо

Was this helpful to you?
Quote
christ1
  • Top 10 Contributor
2127 solutions 15527 answers
How to completely remove Thunderbird?

In addition to the regular uninstall of the application you'd need to remove the profile folder. See http://kb.mozillazine.org/Profile_folder_-_Thunderbird

<blockquote> How to completely remove Thunderbird? </blockquote> In addition to the regular uninstall of the application you'd need to remove the profile folder. See http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Was this helpful to you?
Quote
День сумо
  • Top 25 Contributor
7 solutions 187 answers

Thank you for using Thunderbird Firefox s email program.

Greetings Firefox Volunteer.


Have A Nice day.

Thank you for using Thunderbird Firefox s email program. Greetings Firefox Volunteer. Have A Nice day.
Was this helpful to you?
Quote
James
  • Top 25 Contributor
  • Moderator
1592 solutions 11213 answers

День сумо said

Thank you for using Thunderbird Firefox s email program. Greetings Firefox Volunteer.

Thunderbird is a email client and Firefox is a web browser.

Firefox is made by Mozilla and Thunderbird has not been a Mozilla product for a while now as it is made by a Thunderbird community.

''День сумо [[#answer-1205909|said]]'' <blockquote> Thank you for using Thunderbird Firefox s email program. Greetings Firefox Volunteer. </blockquote> Thunderbird is a email client and Firefox is a web browser. Firefox is made by Mozilla and Thunderbird has not been a Mozilla product for a while now as it is made by a Thunderbird community.
Was this helpful to you?
Quote

Question owner

christ1 said

In addition to the regular uninstall of the application you'd need to remove the profile folder. See http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Thank you for your response. Actually information in the location you provided is not correct (or complete at least). For example it specifies as profile location AppData/Roaming while I found another instance of profile data at the AppData/Local.

''christ1 [[#answer-1205743|said]]'' <blockquote> In addition to the regular uninstall of the application you'd need to remove the profile folder. See http://kb.mozillazine.org/Profile_folder_-_Thunderbird </blockquote> Thank you for your response. Actually information in the location you provided is not correct (or complete at least). For example it specifies as profile location AppData/Roaming while I found another instance of profile data at the AppData/Local.
Was this helpful to you?
Quote
christ1
  • Top 10 Contributor
2127 solutions 15527 answers
I found another instance of profile data at the AppData/Local

This location isn't exactly part of the Thunderbird profile. Typically cache folders are created at that location, and they don't contain any significant data. So they won't get backed up along with the actual profile.

How to completely remove Thunderbird?

What are you trying to achieve in the first place?

<blockquote> I found another instance of profile data at the AppData/Local </blockquote> This location isn't exactly part of the Thunderbird profile. Typically cache folders are created at that location, and they don't contain any significant data. So they won't get backed up along with the actual profile. <blockquote> How to completely remove Thunderbird? </blockquote> What are you trying to achieve in the first place?

Modified by christ1

Was this helpful to you?
Quote

Question owner

christ1 said

What are you trying to achieve in the first place?

Did not I specify it in my question?

''christ1 [[#answer-1210577|said]]'' <blockquote> What are you trying to achieve in the first place? </blockquote> Did not I specify it in my question?
Was this helpful to you?
Quote
Matt
  • Top 10 Contributor
  • Moderator
3152 solutions 21468 answers

S_John said

christ1 said
What are you trying to achieve in the first place?

Did not I specify it in my question?

No you asked how to remove Thunderbird completely. Why you want to do this is not specified/. It is a logical extension of such a question to ask why. Particularly in a forum where the misguided appear regularly with some expectation that "starting over" will actually fix their problem and are disappointed when they do not find the success they think should flow from that course of action.

Then there is this other misguided group that think they can clean a computer sufficiently to pass it on to someone else without a thorough scrub of the hard disk an a full reload of the operating system from bare metal.

So as a group we are wary of people asking to fully remove Thunderbird, because rarely do they actually want to do that.

''S_John [[#answer-1210623|said]]'' <blockquote> ''christ1 [[#answer-1210577|said]]'' <blockquote> What are you trying to achieve in the first place? </blockquote> Did not I specify it in my question? </blockquote> No you asked how to remove Thunderbird completely. Why you want to do this is not specified/. It is a logical extension of such a question to ask why. Particularly in a forum where the misguided appear regularly with some expectation that "starting over" will actually fix their problem and are disappointed when they do not find the success they think should flow from that course of action. Then there is this other misguided group that think they can clean a computer sufficiently to pass it on to someone else without a thorough scrub of the hard disk an a full reload of the operating system from bare metal. So as a group we are wary of people asking to fully remove Thunderbird, because rarely do they actually want to do that.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.