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Facebook does not appear
When I use Safari on Mac, for a specific internet Site, the F of Facebook appears. When I use Firefox it does not appear. I looked everywhere on Firefox, privacy etc. I can do nothing. Here you have 2 pictures. On taken on Safari, the othe one on Firefox where the F is missing
Impossible to upload 2 images....
All Replies (2)
Hi Patlecoq, you can attach the images to a reply instead. https://support.mozilla.org/questions/1252306#question-reply
What is the F for? For example, to sign into the site using your Facebook account, or to "Like" the page, or to share a page through Facebook? Some of those could be affected by anti-tracking features or add-ons.
Double-check content blockers: Firefox's Content Blocking feature and extensions that counter ads and tracking may break websites that embed third party content (meaning, from a secondary server).
(A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: What happened to Tracking Protection?.
(B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.
If the site worked normally before and recently stopped working correctly, you could also consider:
Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Clear Firefox's Cache
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data"
- (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data"
- click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "Clear Cookies and Site Data" button
In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.
Then try reloading the page. Does that help?
Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Note that buttons on a website to link to social media sites are usually blocked by Content Blocking.
You can see warning messages in the Web Console when content is blocked and you see the the shield icon on the location/address bar.
- "3-bar" menu button or Tools -> Web Developer