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Im trying to download and it tells me that can't download, file is missing or inaccesible

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i accidently erase some old fire that kept popping up on the my desktop, however i went to update my firefox, now it is telling me that the file is missing or inaccessible. I tried to uninstall and reinstall but its unsuccessful.

i accidently erase some old fire that kept popping up on the my desktop, however i went to update my firefox, now it is telling me that the file is missing or inaccessible. I tried to uninstall and reinstall but its unsuccessful.
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Chosen solution

WestEnd said

During the uninstall of firefox did you also delete Mozilla folder so it would rebuild that account?


I actually had to use the on the run firefox.exe and ran it to default however I did notice that it had 2 accounts which I was not aware of the second account. but i am back in. Thanks

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Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134

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WestEnd
  • Top 25 Contributor
60 solutions 5376 answers

During the uninstall of firefox did you also delete Mozilla folder so it would rebuild that account?

During the uninstall of firefox did you also delete Mozilla folder so it would rebuild that account?

Chosen Solution

WestEnd said

During the uninstall of firefox did you also delete Mozilla folder so it would rebuild that account?


I actually had to use the on the run firefox.exe and ran it to default however I did notice that it had 2 accounts which I was not aware of the second account. but i am back in. Thanks

''WestEnd [[#answer-1202538|said]]'' <blockquote> During the uninstall of firefox did you also delete Mozilla folder so it would rebuild that account? </blockquote> I actually had to use the on the run firefox.exe and ran it to default however I did notice that it had 2 accounts which I was not aware of the second account. but i am back in. Thanks