Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello, in my inbox it is replicating a single e-mail many many times, any thoughts? (yahoo)

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by nigelmu

more options

If I log onto the source of the e-mails (yahoo) these duplicates are not see so think in must be thunderbird

If I log onto the source of the e-mails (yahoo) these duplicates are not see so think in must be thunderbird

Modified by Wayne Mery

Chosen solution

I'm assuming this is a 'Pop' mail account. Possibly a log jam.

Logon to webmail account using a browser and empty the 'Spam' folder. In Thunderbird click on 'Get Messages'

If still stuck: In webmail account, delete the email which keeps being downloaded and also the oldest not downloaded email. In Thunderbird click on 'Get Messages'.

Is this a POP mail account? did the above work?

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I'm assuming this is a 'Pop' mail account. Possibly a log jam.

Logon to webmail account using a browser and empty the 'Spam' folder. In Thunderbird click on 'Get Messages'

If still stuck: In webmail account, delete the email which keeps being downloaded and also the oldest not downloaded email. In Thunderbird click on 'Get Messages'.

Is this a POP mail account? did the above work?

more options

Dear Toad-Hall, Many thanks for your solution which worked. You assumed correctly that it is a POP mail account. Thankyou for taking the time to help me. Thank you for taking the trouble to be an expert in this community software 'Thunderbird' NigelMu