X
Tap here to go to the mobile version of the site.

Support Forum

unable to log into websites

Posted

For for fox 65.0.2 64 bit, Windows 10 unable to log into websites. Get error "your connection is not secure" for all Web sites. Explorer works ok.

For for fox 65.0.2 64 bit, Windows 10 unable to log into websites. Get error "your connection is not secure" for all Web sites. Explorer works ok.
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 6.0.1; Mobile; rv:65.0) Gecko/65.0 Firefox/65.0

More Information

christ1
  • Top 25 Contributor
2150 solutions 15686 answers

Helpful Reply

What is the exact error code?

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

What is the exact error code? Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Was this helpful to you? 1
Quote
FredMcD
  • Top 10 Contributor
4187 solutions 58445 answers

Chosen Solution

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites [https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean What do the security warning codes mean]
Was this helpful to you?
Quote

Question owner

Thanks to all who tried to resolve. I use AVG as an antivirus and it updated and the problem went away. So would probably lay the blame on AVG, but since I am not a techie I can't be sure.

Thanks to all who tried to resolve. I use AVG as an antivirus and it updated and the problem went away. So would probably lay the blame on AVG, but since I am not a techie I can't be sure.
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4187 solutions 58445 answers

Good work.

Good work.
Was this helpful to you?
Quote
sanford.shapiro 0 solutions 2 answers

When I try to log in to my AT&T account, the system hangs using Firefox

When I try to log in to my AT&T account, the system hangs using Firefox
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4187 solutions 58445 answers

sanford.shapiro Please go to the top of any support.mozilla.org web page and use the Get Community Support link: https://support.mozilla.org/en-US/questions/new

Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

'''sanford.shapiro''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Get Community Support''' link: https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.