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Sync email confirmation disappearing

Posted

For the last few days I have gotten the yellow icon to verify my account. I then click on Resend Verification, which it then says that a verification link is on its way.

However, when I got to my Outlook (on Firefox) and click on the link, it disappears.

I have tried this several times and even checked the email verification that was sent on my iPhone and it is not even showing. Its not in my deleted folder or anything.

First off, I want to ensure my account is verified on this computer but I also want to fix this bug for future issues.

Please advise

For the last few days I have gotten the yellow icon to verify my account. I then click on Resend Verification, which it then says that a verification link is on its way. However, when I got to my Outlook (on Firefox) and click on the link, it disappears. I have tried this several times and even checked the email verification that was sent on my iPhone and it is not even showing. Its not in my deleted folder or anything. First off, I want to ensure my account is verified on this computer but I also want to fix this bug for future issues. Please advise

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4228 solutions 59014 answers

You open the browser to your e-mail, the message is there but disappears?

Have you checked your junk/spam and trash folders?

This could be an issue with Microsoft.

You open the browser to your e-mail, the message is there but disappears? Have you checked your junk/spam and trash folders? This could be an issue with Microsoft.

Question owner

It is not in my junk or deleted inbox. Please note I am checking my email through Outlook on Firefox, not the Microsoft program.

In fact, I just went and tried it and now I am not even getting the emails to come at all.

Not sure what the deal is but am looking for help.

It is not in my junk or deleted inbox. Please note I am checking my email through Outlook on Firefox, not the Microsoft program. In fact, I just went and tried it and now I am not even getting the emails to come at all. Not sure what the deal is but am looking for help.
cor-el
  • Top 10 Contributor
  • Moderator
17421 solutions 157403 answers
See also: *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Question owner

This didnt help as have checked my junk folder numerous times as well as my hotmail account on my phone. Firefox and Chrome and shows up no where

This didnt help as have checked my junk folder numerous times as well as my hotmail account on my phone. Firefox and Chrome and shows up no where
FredMcD
  • Top 10 Contributor
4228 solutions 59014 answers

danwise1856 said

I am checking my email through Outlook on Firefox, not the Microsoft program.

Microsoft runs the website.

''danwise1856 [[#answer-1201047|said]]'' <blockquote> I am checking my email through Outlook on Firefox, not the Microsoft program. </blockquote> Microsoft runs the website.