Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A website works in safe mode, but not in normal mode (extensions and hw acceleration disabled)

  • 9 replies
  • 2 have this problem
  • 127 views
  • Last reply by FredMcD

more options

I try to do some work with a web interface and experience problems (form not loaded, and others, but this is not relevant). If I start firefox in safe mode, it works. If I disable all extensions, disable hardware acceleration and start it in normal mode, it does not work.

What can I do to find the cause/component that makes it not working (and, in case, disable it)?

Thank you, Andrea

Running firefox 65.0 on Linux Fedora 28

I try to do some work with a web interface and experience problems (form not loaded, and others, but this is not relevant). If I start firefox in safe mode, it works. If I disable all extensions, disable hardware acceleration and start it in normal mode, it does not work. What can I do to find the cause/component that makes it not working (and, in case, disable it)? Thank you, Andrea Running firefox 65.0 on Linux Fedora 28

Chosen solution

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

On the left side of the page, select Appearance. Then select Default.

Now restart Firefox.

Read this answer in context 👍 1

All Replies (9)

more options

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

more options

Chosen Solution

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

On the left side of the page, select Appearance. Then select Default.

Now restart Firefox.

more options

FredMcD said

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

As I pointed out, I disabled hardware acceleration and didn't work.

more options

FredMcD said

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A) On the left side of the page, select Appearance. Then select Default. Now restart Firefox.

Thank you for your reply. I don't have any "Appearence" on the left, but assumed that what you were referring to is labeled "Themes" here. If my guess was correct, going next the odd thing is that none of my three themes ("Default", "Dark", "Bright", never used any of them) was active. Yes, I mean all of three had the "activate" button active... Anyway, I activated the Default one and it worked, so this solved my problem.

Thank you very much! Andrea

Modified by angus73

more options

Hello Andrea,

Would you be so kind as to mark FredMcD's post (the one that solved your problem) as Chosen Solution  ? ('Solved the problem' button to the right)

Thank you in advance   !

more options

You inadvertently marked your own post as Chosen Solution .....

You can rectify it by clicking on the 'Undo' button to the right and then mark FredMcD's post (not your post in which you quote FredMcD) as Chosen Solution.

Sorry to put you through all this trouble .....

more options

McCoy said

You inadvertently marked your own post as Chosen Solution ..... You can rectify it by clicking on the 'Undo' button to the right and then mark FredMcD's post (not your post in which you quote FredMcD) as Chosen Solution. Sorry to put you through all this trouble .....

Done... sorry :-)

Modified by angus73

more options

angus73 said

Done... sorry :-)

Nothing to apologize for - a very understandable (and common) mistake  !

Thank you so much for rectifying it  !

more options

angus73 said

Thank you very much!

Glad to help. Safe Surfing.