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Why is Firefox BLOCKING my attempt to download NO SCRIPT?

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by Noddy22

Noddy22
Noddy22
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I have used Firefox as my browser for many years. Recently I had my Dell Laptop completely gone thru by a Dell Premium Support person because I felt it was time. They found a lot of problems with missing components and/or ones that needed updating. They also removed several items from the hard drive that were either spying / gathering information. After they were finished and gave the computer back to me, I found that NO SCRIPT (which I had been using for a couple of years) had been deleted. Today I tried to re-install NO SCRIPT and Firefox blocked my attempt to install it. There was no reason given for this blocking, altho NO SCRIPT is still listed as an available ADD-ON?????? Can someone explain why this is happening. I am a 81yo self taught PC user and do not understand a lot of the terminology used in the field of computers. Thanx for any help....DON

I have used Firefox as my browser for many years. Recently I had my Dell Laptop completely gone thru by a Dell Premium Support person because I felt it was time. They found a lot of problems with missing components and/or ones that needed updating. They also removed several items from the hard drive that were either spying / gathering information. After they were finished and gave the computer back to me, I found that NO SCRIPT (which I had been using for a couple of years) had been deleted. Today I tried to re-install NO SCRIPT and Firefox blocked my attempt to install it. There was no reason given for this blocking, altho NO SCRIPT is still listed as an available ADD-ON?????? Can someone explain why this is happening. I am a 81yo self taught PC user and do not understand a lot of the terminology used in the field of computers. Thanx for any help....DON

Chosen solution

I went back to Dell Premium Support because I had another issue I wanted them to help me with. I did this because I have paid for this support and have full confidence in the person I work with there. My issue was fixed. Thanx for the concern and response.

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All Replies (2)

WestEnd
WestEnd
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I think in this situation you should take it to a computer shop to help more since this was something someone cleaned or fix and should require another in-person to see what happened and what they can do to fix it. And a computer shop doesn't mean going back to Dell as they probably caused the problem.

Noddy22
Noddy22 Question owner
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Chosen Solution

I went back to Dell Premium Support because I had another issue I wanted them to help me with. I did this because I have paid for this support and have full confidence in the person I work with there. My issue was fixed. Thanx for the concern and response.