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Why is Firefox BLOCKING my attempt to download NO SCRIPT?

Posted

I have used Firefox as my browser for many years. Recently I had my Dell Laptop completely gone thru by a Dell Premium Support person because I felt it was time. They found a lot of problems with missing components and/or ones that needed updating. They also removed several items from the hard drive that were either spying / gathering information. After they were finished and gave the computer back to me, I found that NO SCRIPT (which I had been using for a couple of years) had been deleted. Today I tried to re-install NO SCRIPT and Firefox blocked my attempt to install it. There was no reason given for this blocking, altho NO SCRIPT is still listed as an available ADD-ON?????? Can someone explain why this is happening. I am a 81yo self taught PC user and do not understand a lot of the terminology used in the field of computers. Thanx for any help....DON

I have used Firefox as my browser for many years. Recently I had my Dell Laptop completely gone thru by a Dell Premium Support person because I felt it was time. They found a lot of problems with missing components and/or ones that needed updating. They also removed several items from the hard drive that were either spying / gathering information. After they were finished and gave the computer back to me, I found that NO SCRIPT (which I had been using for a couple of years) had been deleted. Today I tried to re-install NO SCRIPT and Firefox blocked my attempt to install it. There was no reason given for this blocking, altho NO SCRIPT is still listed as an available ADD-ON?????? Can someone explain why this is happening. I am a 81yo self taught PC user and do not understand a lot of the terminology used in the field of computers. Thanx for any help....DON

Chosen solution

I went back to Dell Premium Support because I had another issue I wanted them to help me with. I did this because I have paid for this support and have full confidence in the person I work with there. My issue was fixed. Thanx for the concern and response.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

WestEnd
  • Top 25 Contributor
61 solutions 5303 answers

I think in this situation you should take it to a computer shop to help more since this was something someone cleaned or fix and should require another in-person to see what happened and what they can do to fix it. And a computer shop doesn't mean going back to Dell as they probably caused the problem.

I think in this situation you should take it to a computer shop to help more since this was something someone cleaned or fix and should require another in-person to see what happened and what they can do to fix it. And a computer shop doesn't mean going back to Dell as they probably caused the problem.
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Chosen Solution

I went back to Dell Premium Support because I had another issue I wanted them to help me with. I did this because I have paid for this support and have full confidence in the person I work with there. My issue was fixed. Thanx for the concern and response.

I went back to Dell Premium Support because I had another issue I wanted them to help me with. I did this because I have paid for this support and have full confidence in the person I work with there. My issue was fixed. Thanx for the concern and response.
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