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ON the following website I get this error, "a webpage is slowing your browser, what would you like to do". Please assist in clearing this so I can use the page

Posted

This is the webpage I have a problem with - https://iqoption.com/traderoom/ Attached is a screen shot of the error. I have cleared the cache and cookies, re-set Firefox to default settings, and still I get the message "a web page is slowing your browser......" Please assist.

This is the webpage I have a problem with - https://iqoption.com/traderoom/ Attached is a screen shot of the error. I have cleared the cache and cookies, re-set Firefox to default settings, and still I get the message "a web page is slowing your browser......" Please assist.

Additional System Details

Installed Plug-ins

Extension on Firefox - IBM Security Rapport

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

Note: My WOT add-on reports this as an unsafe website.

”Webpage is slowing down your browser” This is the new way the browser tells you there is a problem with the script program(s). https://support.mozilla.org/en-US/kb/warning-unresponsive-script?cache=no

Note: My WOT add-on reports this as an unsafe website. ”Webpage is slowing down your browser” This is the new way the browser tells you there is a problem with the script program(s). https://support.mozilla.org/en-US/kb/warning-unresponsive-script?cache=no

Question owner

This does not solve my problem as I want to be able to access the website. I tried the whitelist and the blacklist options and still the site does open. I've removed the white list and blacklist on this website and now I'm getting an error saying I need to restart my browser, which I've done, I've cleared the cache, cookies, re set firefox to the dafault settings, and still I'm not able to access the site. As I say, now the following comes up per the attached.

This does not solve my problem as I want to be able to access the website. I tried the whitelist and the blacklist options and still the site does open. I've removed the white list and blacklist on this website and now I'm getting an error saying I need to restart my browser, which I've done, I've cleared the cache, cookies, re set firefox to the dafault settings, and still I'm not able to access the site. As I say, now the following comes up per the attached.
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

The only box that opens is the "a web page is slowing down your browser......", per the attachment.

The only box that opens is the "a web page is slowing down your browser......", per the attachment.
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

Reboot the computer and try again.

Reboot the computer and try again.
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

If that box comes up again,

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.

If that box comes up again, A way out of a trap page is to (force it if needed) '''Close Firefox. ''' Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select '''Open New Window. ''' +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by '''Menu > File > Exit. ''' This will flush out that web page from the '''Session Store. '''

Question owner

Solution did not work. Shutting down my lap top and re-starting it also didn't work.

Solution did not work. Shutting down my lap top and re-starting it also didn't work.
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site Open the History Manager '''<Control><Shift> H.''' In the search bar, enter the name of the site. Right-click on one of the listings and select '''Forget About This Site.''' This should remove all information, including any passwords / settings.
McCoy
  • Top 10 Contributor
534 solutions 5035 answers

FredMcD said

Note: My WOT add-on reports this as an unsafe website.

Also see : https://www.scamadviser.com/check-website/iqoption.com

And these search results ......

''FredMcD [[#answer-1198898|said]]'' <blockquote> Note: My WOT add-on reports this as an unsafe website. </blockquote> Also see : https://www.scamadviser.com/check-website/iqoption.com And [https://www.google.nl/search?authuser=0&source=hp&ei=E9NuXIeEIIy5kwXIzL3wCQ&q=in+firefox%3A+iqoption.com++malware&btnK=Google+Search&oq=in+firefox%3A+iqoption.com++malware&gs_l=psy-ab.3...1789.22625..23267...2.0..0.147.2754.34j2......0....1..gws-wiz.....0..35i39j0j0i67j0i10j0i22i30j33i160j33i13i21.M_e2sJQf938 these search results ......]

Question owner

IQ Option is one of the largest trading brokers in the world. Its not a scam website.

IQ Option is one of the largest trading brokers in the world. Its not a scam website.

Question owner

Sadly the following that you suggested I do, did not assist. The web page still come up with "you need to re-start your browser......" and "a web page is slowing down your browser......"

Sadly the following that you suggested I do, did not assist. The web page still come up with "you need to re-start your browser......" and "a web page is slowing down your browser......"

Question owner

Sorry, this is what you asked me to do,......and it has not worked - Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Sorry, this is what you asked me to do,......and it has not worked - Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.
McCoy
  • Top 10 Contributor
534 solutions 5035 answers

stevesupportfirefox said

IQ Option is one of the largest trading brokers in the world. Its not a scam website.

I just felt I had to let you know what I found when I went searching to see what IQ Options is all about.

'Did some more searching just now and these search results are
reassuring .....

''stevesupportfirefox [[#answer-1198987|said]]'' <blockquote> IQ Option is one of the largest trading brokers in the world. Its not a scam website. </blockquote> I just felt I had to let you know what I found when I went searching to see what IQ Options is all about. 'Did some more searching just now and [https://www.google.nl/search?authuser=0&source=hp&ei=NwBvXOWTGsK0kwXMuZK4Dw&q=IQ+Options&btnK=Google+Search&oq=IQ+Options&gs_l=psy-ab.3..0l2j0i20i263j0l7.991.4384..5003...0.0..0.183.959.9j2......0....1..gws-wiz.....0..35i39j0i67.9ZLn9B2k6Rg these search results ] are <BR>reassuring .....
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

I called for more help.

I called for more help.
McCoy
  • Top 10 Contributor
534 solutions 5035 answers

stevesupportfirefox said

The web page still come up with "you need to re-start your browser......"

You can find the Restart button on the "about:profiles" page :

Type in the address bar about:profiles and press Enter.

''stevesupportfirefox [[#answer-1198988|said]]'' <blockquote> The web page still come up with "you need to re-start your browser......" </blockquote> You can find the Restart button on the "about:profiles" page : Type in the address bar '''about:profiles''' and press Enter.

Question owner

Thank you for your advice. I went into "about:profiles" and clicked enter and nothing happened, so I pressed "restart normally", the site closed and re-opened, I tried to access the site in question, and "you need to restart your browser" message came up again. This is why I originally logged this query.

Thank you for your advice. I went into "about:profiles" and clicked enter and nothing happened, so I pressed "restart normally", the site closed and re-opened, I tried to access the site in question, and "you need to restart your browser" message came up again. This is why I originally logged this query.

Question owner

Then " a web page is slowing down your browser" message came up.....

Then " a web page is slowing down your browser" message came up.....
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

Chosen Solution

Use these links to create a new profile. Use this new profile '''as is. ''' Is the problem still there? https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address bar.

Question owner

Thanks, I've logged the issue with IQ Option too (the site I'm trying to get into). Going so see what they come back with also, and if not satisfactory, I'll go the route you have suggested (creating a new profile). Will keep you posted on whether the problem is resolved.

Thanks, I've logged the issue with IQ Option too (the site I'm trying to get into). Going so see what they come back with also, and if not satisfactory, I'll go the route you have suggested (creating a new profile). Will keep you posted on whether the problem is resolved.
McCoy
  • Top 10 Contributor
534 solutions 5035 answers

If everything else fails you could file a bug report with the URL of that web page :

https://bugzilla.mozilla.org/enter_bug.cgi

https://developer.mozilla.org/docs/Mozilla/QA/Bug_writing_guidelines

If everything else fails you could file a bug report with the URL of that web page : https://bugzilla.mozilla.org/enter_bug.cgi https://developer.mozilla.org/docs/Mozilla/QA/Bug_writing_guidelines