youtube crashes pc
Whenever I watch a YouTube video on Firefox (fullscreen or smallscreen) after either one minute or 45 minutes it causes my pc to crash. There seems to be nothing out of the ordinary according to Task Manager and I have tried updating my GPU drivers, Adobe Flash Player and Java. I've also scanned for virusses that could cause any of this. So far without any results.
Additional System Details
- Shockwave Flash 32.0 r0
- User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
Just to confirm, it's the computer crashing, not Firefox?
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
Perform a System File Check to fix corrupted system files
Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d
It is indeed my computer crashing, not Firefox.
1. Tried that now. It does not seem to solve this issue
2. I performed a system File Check and found a corrupted Amd64\CNBJ2530.DPB file and tried following this https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system as you suggested (on windows 8.1 btw) but I stumbled on the probleme where I cannot seem to find a known good Amd64\CNBJ2530.DPB file therefore I cannot complete said step. Any suggestions on how to obtain this. I think this might be the source of my problems.
Thanks in advance
Post your question here https://support.microsoft.com
With a link back to this page.
Thanks so much. I think this might do the trick
Keep us posted.