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I am unable to login into my account

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I have enabled 2 steps verification but now I've changed my mobile and also lost recovery codes. How can I login into my account?

I have enabled 2 steps verification but now I've changed my mobile and also lost recovery codes. How can I login into my account?

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  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:65.0) Gecko/20100101 Firefox/65.0

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cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157335 answers

See:

.... If you do not have recovery codes hat work or otherwise aren't able to connect to the Firefox account then reset the Firefox Sync password to see if that gives access to the account and disable two factor authentication on the Settings page.

You may have to try this more than once to be able to disable 2FA. You need a fresh login to the accounts.firefox.com website to be able to disable Two-Factor authentication and possibly setup 2FA properly.

See: *[[/questions/1226620]] I forget recovery and security code .... If you do not have recovery codes hat work or otherwise aren't able to connect to the Firefox account then reset the Firefox Sync password to see if that gives access to the account and disable two factor authentication on the Settings page. *https://accounts.firefox.com/settings You may have to try this more than once to be able to disable 2FA. You need a fresh login to the accounts.firefox.com website to be able to disable Two-Factor authentication and possibly setup 2FA properly.