Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How can I retrieve my Firefox data on my computer?

  • No replies
  • 2 have this problem
  • 5 views
more options

locking this thread as duplicate, please continue at https://support.mozilla.org/en-US/que.../1250401

Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/1250401]'' Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

Modified by philipp