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junk filter not working (TB for Ubuntu 16.04)

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by michaelbr

michaelbr
michaelbr
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I have TB 60.4 & Ubuntu 16.04, I moved some emails that I receive from Hotmail to Yahoo and then the junk mail does not work any longer, I've tried several times to tell TB that it's not junk, still it flags them as junk, then I created a filter tagging those emails as not junk, still TB flags them as junk, what else can I do to make those emails as NOT JUNK?

I have TB 60.4 & Ubuntu 16.04, I moved some emails that I receive from Hotmail to Yahoo and then the junk mail does not work any longer, I've tried several times to tell TB that it's not junk, still it flags them as junk, then I created a filter tagging those emails as not junk, still TB flags them as junk, what else can I do to make those emails as NOT JUNK?

All Replies (3)

pscEx
pscEx
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When you use IMAP: IMHO: If there is a spam filter working at your provider, maybe it fights with TB's filter. Try to deactivate your provider's spam filter.

(If you do so, remember that you are doing relevant changes!)

Modified by pscEx

michaelbr
michaelbr Question owner
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Yahoo does not have spam filter, maybe it's automatic, I've setup a filter to send all emails to my inbox, let's see it'll solve the problem.

michaelbr
michaelbr Question owner
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I'm afraid it's a bug, it happens with Windows 8 & Ubuntu 16.04, the filter that I've set has no effect, emails still going to the spam folder, the weird thing is some emails are sent to inbox as normal email, and others from the same SENDER are put into spam folder. Is there a way to disable it in TB?