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After update, Firefox defaults to German. All Options menu languages are set to English.

  • 2 replies
  • 1 has this problem
  • 30 views
  • Last reply by Sarah

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Below info copied from Troubleshooting Info page:

Name Firefox Version 65.0 Build ID 20190124174741 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; rv:65.0) Gecko/20100101 Firefox/65.0 OS Windows_NT 6.1

Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-GB" Operating System System Locales ["en-US"] Regional Preferences ["en-GB"]

I am running Windows 7.

Many thanks.

EDIT: I forgot to say that I have AVG VPN enabled - But it is (and always has been) set to London, England.

Below info copied from Troubleshooting Info page: Name Firefox Version 65.0 Build ID 20190124174741 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; rv:65.0) Gecko/20100101 Firefox/65.0 OS Windows_NT 6.1 Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-GB" Operating System System Locales ["en-US"] Regional Preferences ["en-GB"] I am running Windows 7. Many thanks. EDIT: I forgot to say that I have AVG VPN enabled - But it is (and always has been) set to London, England.
Attached screenshots

Modified by Sarah

Chosen solution

Thanks Westend, you were right. I closed Firefox, disabled the VPN and reloaded Firefox. It defaulted back to English. I re-enabled VPN and it has not reverted to German. I expected to have to uninstall/reinstall Firefox, but it seems to be aok now.

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All Replies (2)

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You shouldn't never updated using VPN as that will be based on the VPN IP address not yours actual ISP IP address.

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Chosen Solution

Thanks Westend, you were right. I closed Firefox, disabled the VPN and reloaded Firefox. It defaulted back to English. I re-enabled VPN and it has not reverted to German. I expected to have to uninstall/reinstall Firefox, but it seems to be aok now.