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Firefox 65 cannot log into bing.com, redirect to login.live.com fails also

Posted

I can go to https://account.microsoft.com and log in successfully and visit other Microsoft sites like outlook.com. However, when I go to bing.com it shows "Sign in" and when clicked I am briefly taken to login.live.com and then back to bing.com without actually being logged in. I have tried restarting with add-ons disabled, content blocking setting is at Standard. I have cleared cookies/web data and tried adding both URLs to Exceptions Cookies and Site Data. However, nothing seems to work.

I can go to https://account.microsoft.com and log in successfully and visit other Microsoft sites like outlook.com. However, when I go to bing.com it shows "Sign in" and when clicked I am briefly taken to login.live.com and then back to bing.com without actually being logged in. I have tried restarting with add-ons disabled, content blocking setting is at Standard. I have cleared cookies/web data and tried adding both URLs to Exceptions Cookies and Site Data. However, nothing seems to work.

Chosen solution

re-started with add-ons disabled and selected refresh firefox. Fixed my login issue.

Why is that the case, and it did not work with clearing cookies/site data? What else does "Refresh Firefox" do besides remove add-ons?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

Question owner

Also, this works perfectly fine on the same computer using IE11.

Also, this works perfectly fine on the same computer using IE11.

Chosen Solution

re-started with add-ons disabled and selected refresh firefox. Fixed my login issue.

Why is that the case, and it did not work with clearing cookies/site data? What else does "Refresh Firefox" do besides remove add-ons?

re-started with add-ons disabled and selected refresh firefox. Fixed my login issue. Why is that the case, and it did not work with clearing cookies/site data? What else does "Refresh Firefox" do besides remove add-ons?

Modified by Bjorn8