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Firefox 65.0 on MacOS 0.13.6 crashes frequently, doesn't respect setups.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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Crashing several times/day, doesn't remember my setup options (reload prev. tabs on startup, preferred browser, etc.). Driving me nuts.

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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support