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How do I fix an error message on Firefox ?

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  • 3 have this problem
  • Last reply by philipp

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When trying to load Firefox for web browsing, I get an on-screen message saying to inform website owners that an error in network protocol was detected. It is w network protocol violation. I have a windows 7 laptop

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hi stoneybroke.50, sorry for a late reply. there are a couple of similar other user reports, so we are looking into the issue in

are you able to trigger the error message somewhat reliably with particular steps? if so, could you please capture a http log while the problem is occurring which would help mozilla's developers understand what's going on and how to fix it:

(it would probably best if you upload the log via and send me a private message here on the support site with the link you've received there )