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Both my wife and my grand daughter get ERROR messages when loging on to sites formerly accessed by bookmarks, since your last UPDATE....!

Posted

When my wife tries to log on, she gets a "LIST" of items on Wells Fargo site. The page does NOT propagate properly and gets an error that it is NOT a secure site (HTTPS) when it actually is. My grand daughter tries to log on to her 'on line' home school site and gets the same error message, that it is not secure

This all has occurred since your last UPDATE.... PROBLEM problem problem!!!!

When my wife tries to log on, she gets a "LIST" of items on Wells Fargo site. The page does NOT propagate properly and gets an error that it is NOT a secure site (HTTPS) when it actually is. My grand daughter tries to log on to her 'on line' home school site and gets the same error message, that it is not secure This all has occurred since your last UPDATE.... PROBLEM problem problem!!!!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59575 answers
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean Often, "Secure Connection Failed" means "Connection Failed (trying to load a secure page)". In other words, not a security problem, just a connection problem.
cor-el
  • Top 10 Contributor
  • Moderator
17516 solutions 158398 answers

Can you attach a screenshot to show what exact error message you get?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Can you attach a screenshot to show what exact error message you get? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?