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Netflix keeps opening in new window while using Firefox

Posted

So, I have a problem with Netflix. When I'm working on my laptop, Firefox keeps opening Netflix in a new Window. It then also automatically directs me to that window, which is very inconvenient when you're in the middle of work. Sometimes it opens up to 6 netflix tabs...

In the add-ons I don't see any "unwanted" of "unknown" ones and I've also done a ADWCleaner scan + clean-up... It doesn't seem to help..

Does anybody else have this problem, or knows how to fix it? I really want it to stop..


Kr, Jody

So, I have a problem with Netflix. When I'm working on my laptop, Firefox keeps opening Netflix in a new Window. It then also automatically directs me to that window, which is very inconvenient when you're in the middle of work. Sometimes it opens up to 6 netflix tabs... In the add-ons I don't see any "unwanted" of "unknown" ones and I've also done a ADWCleaner scan + clean-up... It doesn't seem to help.. Does anybody else have this problem, or knows how to fix it? I really want it to stop.. Kr, Jody

Modified by Jodylisa

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

FredMcD
  • Top 10 Contributor
4230 solutions 59026 answers

Are you a member of Netflix? Have you contacted their support? What are they showing? Are these ads?

Do you have any Netflix add-ons?

Are you a member of Netflix? Have you contacted their support? What are they showing? Are these ads? Do you have any Netflix add-ons?

Question owner

Yess I'm a member of Netflix. Their support says it has to do with firefox and not with them.

The window that keeps popping up is the "log-in page" of Netflix. No further add's or malware seem to pop-up.

Also, i have no Netflix add-ons installed or anything similair to it.

Yess I'm a member of Netflix. Their support says it has to do with firefox and not with them. The window that keeps popping up is the "log-in page" of Netflix. No further add's or malware seem to pop-up. Also, i have no Netflix add-ons installed or anything similair to it.
FredMcD
  • Top 10 Contributor
4230 solutions 59026 answers

Browsers don't just open pages. Something is calling it. Does the window open when Firefox is not running?

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Browsers don't just open pages. Something is calling it. Does the window open when Firefox is not running? Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''