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Account settings/actions/remove account and lost all my emails and folders

  • 1 reply
  • 1 has this problem
  • 49 views
  • Last reply by pvault

pvault
pvault

I called att service because magically all of a sudden I couldn't send or receive emails off the server and I couldn't download or upload messages. The guy had me go to account settings/actions/remove account and I lost all my emails and folders. Idiot! I asked the guy if this would delete all my emails and he assured me it wouldn't. But I see that the folder with all the emails is still intact within the profile folder. In the profiles folder the mail folder contains 424MB with 34 files and 4 folders. But I don't know how to re-associate the folder to the email program. Is there a way to do this?

I called att service because magically all of a sudden I couldn't send or receive emails off the server and I couldn't download or upload messages. The guy had me go to account settings/actions/remove account and I lost all my emails and folders. Idiot! I asked the guy if this would delete all my emails and he assured me it wouldn't. But I see that the folder with all the emails is still intact within the profile folder. In the profiles folder the mail folder contains 424MB with 34 files and 4 folders. But I don't know how to re-associate the folder to the email program. Is there a way to do this?

All Replies (1)

pvault
pvault Question owner

"It will create a new account directory with a numeric suffix." This didn't happen. It ended with "Incoming server already exists" This didn't result in adding the stored emails.

Modified by pvault