X
Tap here to go to the mobile version of the site.

Support Forum

Cant download

Posted

I have the latest version of firefox and i got these problems today but i didnt change anything. When i click to download a file nothing happens. I have tried multiple file types. I have tried in Firefox Safe Mode and then it works but when i try in normal Firefox it doesnt work and i have disabled my addons, I have stadard theme and I have turned of hardware acceleration and it still wont work.

Any idea what the problem is?

I have the latest version of firefox and i got these problems today but i didnt change anything. When i click to download a file nothing happens. I have tried multiple file types. I have tried in Firefox Safe Mode and then it works but when i try in normal Firefox it doesnt work and i have disabled my addons, I have stadard theme and I have turned of hardware acceleration and it still wont work. Any idea what the problem is?

Chosen solution

I have now found the "problem". I have a TV connected to my computer and I have turned it off but the dialog window that comes up when you click to download a file appeared on my TV so now when I turned it on it were a lot of windows there. So not really a firefox-problem, more of an idiot-problem :P Thanks for trying to help me mate! :)

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

McCoy
  • Top 10 Contributor
431 solutions 3843 answers

Hello Snasi,

Would you take a look at this article and see if maybe there is something that you haven't tried yet :

https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Any help  ?

Hello Snasi, Would you take a look at this article and see if maybe there is something that you haven't tried yet : https://support.mozilla.org/en-US/kb/cant-download-or-save-files Any help ?
Was this helpful to you?
Quote

Question owner

No, I have tried everything in that article now and nothing works. :(

No, I have tried everything in that article now and nothing works. :(
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
431 solutions 3843 answers

Snasi said

No, I have tried everything in that article now and nothing works. :(

Bummer  !

You mentioned that in Safe Mode it works - some extensions are not effectively disabled after you click "Disable" until you close and then restart Firefox.

That's the only thing that I can think of now .....

''Snasi [[#answer-1189841|said]]'' <blockquote> No, I have tried everything in that article now and nothing works. :( </blockquote> Bummer ! You mentioned that in Safe Mode it works - some extensions are not effectively disabled after you click "Disable" until you close and then restart Firefox. That's the only thing that I can think of now .....
Was this helpful to you?
Quote

Chosen Solution

I have now found the "problem". I have a TV connected to my computer and I have turned it off but the dialog window that comes up when you click to download a file appeared on my TV so now when I turned it on it were a lot of windows there. So not really a firefox-problem, more of an idiot-problem :P Thanks for trying to help me mate! :)

I have now found the "problem". I have a TV connected to my computer and I have turned it off but the dialog window that comes up when you click to download a file appeared on my TV so now when I turned it on it were a lot of windows there. So not really a firefox-problem, more of an idiot-problem :P Thanks for trying to help me mate! :)
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
431 solutions 3843 answers

Helpful Reply

Good for you to have figured it out - well done  !

Would you please mark your own (last) post as Chosen Solution, ("Solved the problem " button to the right), so others with the same problem (one never knows ... ) will know  ?

Good for you to have figured it out - well done ! Would you please mark your own (last) post as Chosen Solution, ("Solved the problem " button to the right), so others with the same problem (one never knows ... ) will know ?
Was this helpful to you? 1
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.