Regression: Marking a new Inbox message unread doesn't turn off "new mail" icon
The scenario:
1. The "new mail" icon appears in my Windows 7 notification area. 2. I go to my Thunderbird window and click on "Get Messages." 3. New messages show as unread, with a green dot. 4. Not wanting to read any of the messages right away, I pick a message and click on the green dot, marking the message as unread.
In previous versions of Thunderbird, the "new mail" icon would disappear. This was a good thing.
In the current version, the "new mail" icon stays up. This is not good.
My current Application Basics:
Application Basics
Name: Thunderbird Version: 60.4.0 Build ID: 20181217101353
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.4.0 OS: Windows_NT 6.1
Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Key: Missing Mozilla Location Service Key: Missing Safe Mode: false
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.indra.com:110, alwaysSTARTTLS, passwordCleartext
OUTGOING: , smtp.indra.com:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name
Version
Enabled
ID
Lightning
6.2.4
true
{e2fda1a4-762b-4020-b5ad-a41df1933103}
Mailbox Alert
0.18.0
true
{9c21158b-2c76-4d0a-980a-c51fc9cefaa7}
Security Software
Type: Name
Antivirus:
Antispyware:
Firewall:
All Replies (3)
Perhaps disable the add-on mailbox alert and see if you still see the issue. If not you might want to discuss the issue with the add-on author.
I disabled and deleted all add-ons, including the mailbox alert. Unfortunately, nothing changed.
I backed up my system -- the reset batch file does stuff with the registry -- and tried it. It didn't change Thunderbird's behavior, but now I have a fresh backup, and that's a good thing.