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new password won't work on old lab top.

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by 74bill

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I had to reset my password login, I lost mine, I tried to get a recovery link sent to my Email but after 2 attemps and 1hr no link was sent.

 I downloaded  fire fox on my new lab top and added the new password on it now both  lab tops won't accept the new password , I finaly had a link sent to my Email to change the pass, I did that 3 times was told it was sussess took me to login were was told pass did not match

Please help

Chosen solution

FredSheehan said

Most password resets usually end up in spam folders because their sent from 'anonymous' automated accounts, try a rest link again and check its not being sent to spam folders by your email client.

It was not there but thanks my13yr old daughter and Fred McD helped me fix it

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Most password resets usually end up in spam folders because their sent from 'anonymous' automated accounts, try a rest link again and check its not being sent to spam folders by your email client.

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Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 32.0.0.114

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Chosen Solution

FredSheehan said

Most password resets usually end up in spam folders because their sent from 'anonymous' automated accounts, try a rest link again and check its not being sent to spam folders by your email client.

It was not there but thanks my13yr old daughter and Fred McD helped me fix it