Right click in google docs using keyboardshortcuts has an error
Hi when using keyboard shortcuts to rightclick in google docsit produces an unwanted character in the document.
1. if i use the dedicated windows rightclick button (only on some keyboards) it makes a " ]" 2. if i use the general shortcut shift+F10 it produces a "y"
I am visually impaired and can only use these hotkeys to right click and since Firefox is the only browser that works decent with google docs i am kind of lost here.
This problem emurged in late fall 2018, and it is only in firefox and not Edge nor Chrome.
I have tried everything. disabled addons cleard cashe Removing addons Cleared Cashe resetting firefox. installing a brand new firefox on a brand new computer and as fresh as it gets the problem persists.
All people i have asked to test this firefox-googledocs combination experienced this problem Therefore i think it is a more general issue, but probably isn't discovered due to ordinary peoples lack of using keyboard right click shortcuts
I have posted an issue on google docs help forum but they guided me to go here since it was only in firefox the problem emurged.
I have also reported it in googles in program bug repport
But nothing happens there, so if it is a firefox issue, can it be fixed? And if it is a googledocs-Firefox conflict which google should fix would you be so kind to help me bug report this, since they might fix it the more people that report this issue.
Additional System Details
i tried also with a bran ew computer and a clean firefox but my plugins are Shift + Scroll (Horizontal Scrolling uBlock Origin
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0
Using firefox on my Mac works as expected, according to the google docs use page, the combo for a right click on PC is;
Context (right-click) menu Ctrl + Shift + x OR Ctrl + Shift + \
For all other keyboard shortcuts, it would appear that they are different when using a chrome browser to any other browser.
Full list here;
Have they changed the key combo you have been using?
Has your keyboard been set up to use the right language, if you use a US keyboard the keys are in a different place to a UK keyboard layout for example, so the key combination will be in a different place to where you may be used to.
If your using windows, check regional settings in the control panel, and check your using the correct keyboard layout.
Modified by FredSheehan
Thank you very much for the link and shortcuts it somewhat helps by giving me an alternative to nothing :)
But still It is on windows, 10 and the right click shortcuts - shiftF10 and the dedicated rightclick button between altgr and ctrl both work fine in all other programs, browsers and also in all other places but in google docs using firefox.
I still hope that sombody knows why this problem emurges, because i am used to work with the normal windows right click shortcuts and the concept of learning a specific and only to use hotkey combination in one program due to a conflict between google docs and firefox is fundamentally wrong. i think basic functionality should be consisten and alike in all programs. And these 2 shortcuts are sutch basic windows features
I agree, you shouldn't have to learn a new keyboard shortcut for using a single application in only one browser, I'd imagine it may be to do with settings in firefox, I know that many assistive technologies are 'off' by default in firefox these days because many AV vendors were using it to run their add ons.
I have asked another community support member if they can help you, they certainly seem more familiar with some of the inner workings of firefox than I myself.
Hopefully this issue can be sorted out for you.
I don't know why Google Docs interprets the context menu key and Shift+F10 as characters, or especially why they are different characters. !!
In playing around, it seems that holding down the Ctrl key while using either of those keyboard shortcuts avoids the problem on my Firefox. I don't know whether that causes any other problem.