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having problems with updating. You tell me that you have sent me an email (three times) but I haven't had them

Posted

problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device:

But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks

problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks

Chosen solution

Can you not add accounts.firefox.com to your Safe Senders list?

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WestEnd
  • Top 25 Contributor
60 solutions 5379 answers

Are you sure that you verified that the register email was the same one you ask to send the email to?

Are you sure that you verified that the register email was the same one you ask to send the email to?

Question owner

WestEnd said

Are you sure that you verified that the register email was the same one you ask to send the email to?

Definitely!

''WestEnd [[#answer-1188207|said]]'' <blockquote> Are you sure that you verified that the register email was the same one you ask to send the email to? </blockquote> Definitely!
Scribe 725 solutions 3456 answers

Hi, sorry to hear you are having a problem; please see if anything here helps - I'm having problems confirming my new Firefox Account.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, sorry to hear you are having a problem; please see if anything here helps - [[I'm having problems confirming my new Firefox Account]]. ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''

Question owner

Hello Scribe & thanks for your help. My problem appears to be that to add someone to my Safe Senders list, I have to click on an email from the sender and proceed from there. But I haven't actually received any emails!

Nor can I find any other route via the FF website

Hello Scribe & thanks for your help. My problem appears to be that to add someone to my Safe Senders list, I have to click on an email from the sender and proceed from there. But I haven't actually received any emails! Nor can I find any other route via the FF website
Scribe 725 solutions 3456 answers

Chosen Solution

Can you not add accounts.firefox.com to your Safe Senders list?

Can you not add '''accounts.firefox.com''' to your Safe Senders list?

Question owner

TaffyOutlane said

problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks

got there in the end. Thanks

''TaffyOutlane [[#question-1246591|said]]'' <blockquote> problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks </blockquote> got there in the end. Thanks