X
Tap here to go to the mobile version of the site.

Support Forum

can't change search engine

Posted

every time I try to change from yahoo to google it won't change

every time I try to change from yahoo to google it won't change

Chosen solution

You have a lot of extensions whose name starts with Search that might be responsible. Some are disabled, but maybe remove all of them.

  • Safe Browsing 1.0.19 ({850be3a2-ca5f-47ad-838c-fe39b006e0da})
  • Search Secure 2.5.4.21 (Search_Secure_5fe09050cfe3944c0782c53e6aead42f@www.searchsecure.co)
Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 64.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:64.0) Gecko/20100101 Firefox/64.0
  • Support URL: https://support.mozilla.org/1/firefox/64.0/Darwin/en-US/

Extensions

  • Adobe Acrobat 18.0.8 (web2pdfextension.17@acrobat.adobe.com)
  • Metric Converter Pro 2.7.13.9 (Metric_Converter_Pro_clone_HoBPpUTrbw@www.metricconverterpro.com)
  • Safe Browsing 1.0.19 ({850be3a2-ca5f-47ad-838c-fe39b006e0da})
  • Search Secure 2.5.4.21 (Search_Secure_5fe09050cfe3944c0782c53e6aead42f@www.searchsecure.co)
  • Converter 100.7 (web@Converter) (Inactive)
  • EasyPDFCombine 8.885.14.34108 (_ceMembers_@free.easypdfcombine.com) (Inactive)
  • Email 100.7 (web@Email) (Inactive)
  • Forms 100.7 (web@Forms) (Inactive)
  • FromDocToPDF 8.885.14.34339 (_65Members_@download.fromdoctopdf.com) (Inactive)
  • IBM Security Rapport 2.1.24 (rapportext@trusteer.com) (Inactive)
  • Maps Now 2.7.8.15 (Maps_Now_23f9f3cd0b483c22be85bb2568a2df4f@www.mapsnow.co) (Inactive)
  • OnlineFormFinder 8.885.14.34579 (_joMembers_@www.onlineformfinder.com) (Inactive)
  • Search Encrypt - A Private Search Engine 3.1.0 (@searchencrypt) (Inactive)
  • Search Extension by Ask 50.100.12.64537 (_j5Members_@ext.ask.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x94c8
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 512, u'TileWidth': 512, u'ApzDragInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'ApzWheelInput': 1, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shading_language_include GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- ATI Radeon HD 2400 OpenGL Engine
  • webgl1Version: 3.3 ATI-10.0.35
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * WebGL 2 requires support for the following features: transform_feedback2
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4146 solutions 57874 answers

Do you mean it won't change at all, or it changes back?

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

Do you mean it won't change at all, or it changes back? Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''(<Control> ''[Mac=<Command>]'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Remove “ yahoo “ '''Anything. ''' Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine Now do the same in the computer’s '''Programs Folder. ''' '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the '''Applications''' folder. '''Linux:''' Check your user manual.
FredMcD
  • Top 10 Contributor
4146 solutions 57874 answers

To reset the search engines, remove these files in the Firefox profile folder; search.json + search-metadata.json + search.sqlite + search.json.mozlz4

search.json.mozlz4 ==only== (v45+)

New files are created when needed.

To reset the search engines, remove these files in the Firefox profile folder; '''search.json + search-metadata.json +''' '''search.sqlite + search.json.mozlz4''' '''search.json.mozlz4''' ==only== (v45+) New files are created when needed.
cor-el
  • Top 10 Contributor
  • Moderator
17267 solutions 156055 answers

Chosen Solution

You have a lot of extensions whose name starts with Search that might be responsible. Some are disabled, but maybe remove all of them.

  • Safe Browsing 1.0.19 ({850be3a2-ca5f-47ad-838c-fe39b006e0da})
  • Search Secure 2.5.4.21 (Search_Secure_5fe09050cfe3944c0782c53e6aead42f@www.searchsecure.co)
You have a lot of extensions whose name starts with Search that might be responsible. Some are disabled, but maybe remove all of them. *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems * Safe Browsing 1.0.19 ({850be3a2-ca5f-47ad-838c-fe39b006e0da}) *Search Secure 2.5.4.21 (Search_Secure_5fe09050cfe3944c0782c53e6aead42f@www.searchsecure.co)

Question owner

Thank You

Thank You