Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to delete password that Firefox saved in Kaspersky Safe Money?

  • 2 replies
  • 2 have this problem
  • Last reply by cor-el

more options

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

All Replies (2)

more options

You should contact Kaspersky support. Note: If you don't want to use Safe Money, disable it.

more options

You can create a block exception for websites where you do not want to save the username and password.

  • Options/Preferences -> Privacy & Security: Logins & Passwords -> Exception

You can also remove the checkmark if you do not want to use the Firefox Password Manager.

  • Options/Preferences -> Privacy & Security: Forms & Passwords: [] "Remember logins for sites"

Modified by cor-el