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I can't login to my hotmail account on Firefox but I can on other websites

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

suebe
suebe
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Although Firefox has been my browser for years, for the past few days, I can no longer login to my hotmail account even though it has been an easy click before. I can login using both Chrome and Internet Explorer. This is the error message I get:


-(

Something went wrong We can't get that information right now. Please try again later.

cId: 99A2F83154144D19A188934D56E15C80 app: Mail st: 500 reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ClientError esrc: Eval err: undefined: missing ) after argument list estack: undefined ts: 12/27/2018 3:57:48 AM

Although Firefox has been my browser for years, for the past few days, I can no longer login to my hotmail account even though it has been an easy click before. I can login using both Chrome and Internet Explorer. This is the error message I get: :-( Something went wrong We can't get that information right now. Please try again later. cId: 99A2F83154144D19A188934D56E15C80 app: Mail st: 500 reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ClientError esrc: Eval err: undefined: missing ) after argument list estack: undefined ts: 12/27/2018 3:57:48 AM

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}