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I cant log in på my old acunt

Elisia
Elisia
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I cant log in på my old acunt. I lost 400 bookmars  :(

I cant log in på my old acunt. I lost 400 bookmars :(

All Replies (2)

WestEnd
WestEnd
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What account are you talking about?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Elisia, sorry to hear about your bookmarks. Did this occur after a recent software update, such as a Firefox update or a Windows update?

Have you already tried shutting down Windows and restarting it to free up locked files and complete any pending updates?

Did your Firefox perform a "Refresh"? That would add an "Old Firefox Data" folder to your desktop.